Olga Rubio

• Collect, log, and maintain rigorous, high fidelity behavior-analytic and clinical data across daily sessions.
• Utilize Central Reach daily to ensure 100% data integrity, logging precise timestamps, billing codes, and clinical outcomes.
• Conduct ongoing data checks to identify, flag, and report inconsistencies or missing information in patient's records.
• Directly support clinical outcomes by strictly adhering to standardized data collection protocols and operational workflows
• Collaborate closely with Board Certified Behavior Analysts (BCBAs) and clinic leadership to review data trends and ensure complete publication-ready record accuracy.

• Assisted with daily activities, promoting independence and enhancing quality of life.
• Recognized and reported abnormalities or changes in patients' health status and behaviors to case manager.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

• Managed full backend business finances, tracking sales growth, operational metrics, and inventory data across spreadsheets.
• Handled product sourcing, listing, shipping and customer service
• Independently resolve complex order discrepancies, missing shipment data, and client inquiries with exceptional attention to detail.

• Provide translation of documents and interpretation services between English, Russian, and Korean.
• Assist individuals and organizations in understanding and communicating complex information across languages.
• Ensure accuracy and cultural appropriateness in all translations.

Assessor-Recorder Phil Ting for Assembly Campaign

Supervisor Eric Mar re-election Campaign

Senator Leland Yee's Mayoral Campaign

• Translated campaign documents between English and Russian
• Conducted voter outreach, phone banking and vetting process
• Entered data, validated signatures, and assisted in internal operations and administrative tasks

• Promoted products and increased brand visibility and sales.
• Developed and implemented marketing strategies for both online and offline channels.
• Trained team members on product knowledge, customer engagement, and sales techniques.

• Managed incoming calls, routing inquiries to appropriate staff effectively.
• Translated and interpreted between English, Russian and Korean for patients and staff.
• Maintained patient records and assisted with data entry, billing and administrative tasks.