Olga Santiago
Bridgeport
Summary
Dedicated Disability Support Worker with a proven track record at Connecticut Special Needs, excelling in daily living assistance and fostering strong client relationships. Leveraged problem-solving and emotional support skills to enhance client independence and well-being. Achieved notable improvements in client satisfaction and engagement, maintaining strict confidentiality and accurate documentation.
Overview
12
12
years of professional experience
Work History
Disability Support Worker
Connecticut Special Needs
03.2020 - 10.2025
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
Patient Care Assistant
Care.com
03.2014 - 01.2020
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Education
High School Diploma -
Salinas High School
Salinas, PR06-1995
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Relationship building
- Disability awareness
- Documentation skills
- Client confidentiality
- Incident reports
- Meal planning
- Emotional support
- Transportation assistance
- Social skills development
- Feeding assistance
Timeline
Disability Support Worker
Connecticut Special Needs
03.2020 - 10.2025
Patient Care Assistant
Care.com
03.2014 - 01.2020
High School Diploma -
Salinas High School
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