Olga Tarko
Brooklyn
Summary
Friendly and professional Hospitality Specialist with over 3 years of experience in front-of-house roles. Skilled in guest relations, reservations, and providing exceptional service in restaurants, bars, and cafés. Adept at multitasking in high-volume environments with strong communication skills.
Fluent in English, German, Russian, Ukrainian, and Czech.
Overview
1
1
year of professional experience
Work History
Barista
Hungry Ghost
Brooklyn
03.2025 - 09.2025
- Delivered friendly service in a high-volume coffee shop.
- Prepared specialty drinks, made latte art and managed cash/POS transactions.
- Maintained cleanliness and supported team operations.
Hostess
Sweet Polly, Cocktail Bar
Brooklyn
12.2024 - 02.2025
- Company Overview: Cocktail Bar
- Welcomed and seated guests, creating a warm first impression in a cocktail lounge setting.
- Managed reservations, waitlists, and guest flow to maximize satisfaction.
- Supported servers and bartenders with guest inquiries and coordination.
- Cocktail Bar
Hostess
Ozakaya, Japanese Restaurant
Brooklyn
08.2024 - 12.2024
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed waitlists and communicated wait times to patrons.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted in table rotations and waitlist management in a high-traffic environment.
- Handled customer inquiries and resolved minor issues promptly.
- Handled special requests and customer concerns with professionalism.
- Coordinated with kitchen staff to ensure timely meal delivery.
Education
Bachelor of Arts - Foreign Languages
Skills
- Guest Relations & Customer Service
- Multilingual Communication
- Reservation & Waitlist Management
- Hospitality & Dining Etiquette
- Team Collaboration
- POS Systems & Cash Handling
Timeline
Barista
Hungry Ghost
03.2025 - 09.2025
Hostess
Sweet Polly, Cocktail Bar
12.2024 - 02.2025
Hostess
Ozakaya, Japanese Restaurant
08.2024 - 12.2024
Bachelor of Arts - Foreign Languages
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