Olga Toepfer
Bob Steele Salon
Cumming,GA
2
Languages
19
years of professional experience
Qualified Dental Assistent with 17 years of experience.
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Work History
Front Desk Receptionist
6 Months- Managed front desk tasks supporting smooth customer check-in and appointment setting.
- Provided friendly customer assistance resolving client questions and issues quickly.
- Facilitated communication between clients and stylists enhancing appointment organization and customer satisfaction.
- Kept precise records of appointments and client interactions using salon management tools.
- Supported inventory management maintaining adequate supplies for daily operations and services.
- Cultivated strong client relationships encouraging loyalty and repeat business through tailored service.
- Welcomed guests at front desk and engaged in friendly discussions while overseeing check-in.
- Maintained tidy and organized front office area to create a professional and inviting space for visitors and staff.
- Coordinated and confirmed appointments and meetings effectively.
- Handled high-volume phone calls directing inquiries to the right personnel for quick resolution.
- Scheduled appointments accurately utilizing reservation software minimizing conflicts or double bookings.
QA Tech
5 MonthsSelf Employed
2 Years 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Self Employed
3 Years 7 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Dental Assistant
7 Years 3 MonthsDental Assistant
3 Years 1 MonthEducation
Intermediate Level of Education
Skills
Agile methodologies proficiency
Usability testing expertise
Team building and motivation
Quality assurance expertise
Documentation and reporting
Resource allocation and scheduling
Documentation review
Data collection
Dental impressions
Dental radiography
Digital X-ray proficiency
Equipment sterilization
Treatment room setup
Sterilization techniques
Appointment scheduling
X-ray processing
Professionalism and etiquette
Team collaboration
Oral hygiene education
Oral surgery assistance
Restorative procedures
Knowledgeable in software
Oral surgery
Emergency response preparedness
Office management
Team collaboration abilities
Dental procedure preparation
Chairside assistance
Surgical setup
Time management
Attention to detail
Customer service
Listening skills
Languages
Russian
Native or Bilingual
German
Native or Bilingual
Timeline
Front Desk Receptionist
Bob Steele Salon
11.2025 - 05.2026Read More
QA Tech
Bates Enterprise South
07.2024 - 12.2024Read More
Self Employed
Toepfer Olga
09.2021 - 07.2024Read More
Self Employed
Toepfer Olga
01.2018 - 08.2021Read More
Dental Assistant
Dr. Tom Schloss
07.2010 - 10.2017Read More
Dental Assistant
Dr.Jörg Grein
07.2007 - 08.2010Read More
Hans-von-Raumer Mittelschule Dinkelsbühl
Intermediate Level of Education
Read More