Olga Villalobos
San Diego,CA
Summary
I am knowledgeable in working a clinical setting and have developed great leadership skills. I often demonstrate great work ethic and I am very competent to provide quality administrative work.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant Supervisor
Family Health Centers of San Diego
03.2023 - Current
- Teach, support, counsel, coach, evaluate and serve as a role model for employees
- Supervising department clinic standards are up to compliance
- Perform Clinical Services.
- Timekeeping for employees
- Ensuring department safety and providing a good work environment
- Ensuring exceptional patient care from all staff
Medical Assistant
Family Health Centers of San Diego
01.2020 - 04.2023
- Assist with direct patient care, taking vital signs, medication administration and help providers facilitate communication with patients and caregivers
- To help clinic flow where needed, helping with other patient needs such as medication refills, scheduling appointments, help patients with anything that the provider has ordered for patients such as referrals, imaging, DME's and other.
- Provide great quality service ensuring all patients are treated with kindness, empathy and understanding in a timely manner.
PSR
06.2019 - 01.2020
- Providing patients with great customer service as they walk for their appointment
- Registration process, verifying insurance, scheduling appointments, reminder calls and assisting patients with payments.
Team Leader
Jack in the Box
04.2016 - 05.2019
- Train team members and provide continuous support and coaching
- Demonstrate a strong awareness and concern for food quality and safety
- Work in a fast-paced and high energy environment
- Are able to perform basic administrative duties that require shifting priorities.
Manager
Jack in the Box
06.2014 - 04.2016
- Develops team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements
- Ensures food quality and meets standards with audits and compliance with company policies
- Gives team members a safe work environment, where they can be respected, motivated and meet individual goals.
Education
Southwestern College
08.2022
UEI College Medical Assistant Program
01.2018
High School Diploma C4L Academy
08.2017
Skills
- Direct Patient Care
- Able to multitask
- Electronic Charting
- Manage scheduling
- Management Paperwork (Ie inventory, clinical compliance)
- Time management
- Bilingual (Spanish)
- Customer Service
- Problem solving
- Leadership skills
Accomplishments
Within my 5 years at Family Health Centers I have been promoted 4 times showing my capability to grow in a small period of time as well as being able to learn at a fast paced with little to no supervision.
Certification
CPR-BSL
Timeline
Clinical Medical Assistant Supervisor
Family Health Centers of San Diego
03.2023 - Current
Medical Assistant
Family Health Centers of San Diego
01.2020 - 04.2023
PSR
06.2019 - 01.2020
Team Leader
Jack in the Box
04.2016 - 05.2019
Manager
Jack in the Box
06.2014 - 04.2016
Southwestern College
UEI College Medical Assistant Program
High School Diploma C4L Academy
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