Olga Patricia Mendez
San Jose,CA
Summary
Dynamic professional with a proven track record in problem-solving and customer service, honed at Consulado General De Guatemala San Francisco. Excelled in coordinating religious education programs and providing consular assistance with a friendly, positive attitude. Skilled in teamwork and collaboration, consistently achieving results through innovative solutions and exceptional care for diverse client needs.
Overview
13
13
years of professional experience
Work History
Volunteer Faith Formation
Saint Joseph Mountain View Catholic Parish
09.2011 - Current
- Religious Education Program Coordination Adults, Children.
- Help searched for Financial Aid Programs.
- Home Rental Assistance, Electrical Energy Receipt payment, redirect people to Shelter Access.
Consular Assistant
Consulado General De Guatemala San Francisco
07.2022 - 05.2023
- Developed innovative solutions for challenges faced during daily operations through creative problem-solving skills.
- Provided guidance to American citizens in need of consular services such as notarizing documents or registering births abroad.
- Conducted interviews with applicants to assess eligibility for visas, maintaining professionalism and objectivity throughout the process.
- Provided exceptional customer service to foreign nationals, addressing their inquiries and concerns effectively.
- Handled passport renewals, issuing new passports promptly while verifying all necessary supporting documents were provided accurately by applicants.
Home Worker Social Provider
IHSS Adult Services Program
01.2018 - 07.2022
- Supervise clients receiving care from nurses.
- . Attention to people needs (dementia, Alzheimer's.)
Education
Certificate - Hispanic Family Ministry
Jesuit School of Theology
Santa Clara, CA08.2024
Certificate - Hispanic Theological And Pastoral Studies.
Jesuit School of Theology
Santa Clara, CA06.2017
Bachelor Of Business Administration. -
Universidad Rafael Landivar
Guatemala City, Guatemala 01.1993
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Consular Assistant
Consulado General De Guatemala San Francisco
07.2022 - 05.2023
Home Worker Social Provider
IHSS Adult Services Program
01.2018 - 07.2022
Volunteer Faith Formation
Saint Joseph Mountain View Catholic Parish
09.2011 - Current
Certificate - Hispanic Family Ministry
Jesuit School of Theology
Certificate - Hispanic Theological And Pastoral Studies.
Jesuit School of Theology
Bachelor Of Business Administration. -
Universidad Rafael Landivar
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