Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Olgenson Therlonge

Miami,FL

Summary

Dynamic and dedicated professional with a strong work ethic, honed at McDonald's, where I enhanced customer satisfaction through exceptional service. Proven ability to improve workflow efficiency at UPS, demonstrating effective team collaboration and adherence to safety standards. Skilled in communication and committed to maintaining high-quality service in fast-paced environments.

Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.

Overview

9
9
years of professional experience

Work History

Service Crew Member

McDonald's
01.2017 - 08.2025
  • Provided excellent customer service by actively engaging with patrons to enhance their dining experience.
  • Assisted in maintaining cleanliness and organization of workstations and dining areas to ensure a welcoming environment.
  • Learned food safety standards and adhered to sanitation practices to promote health compliance within the workplace.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.

Package Handler

UPS
12.2016 - 02.2017
    • Implemented process improvements that increased workflow efficiency.
    • Coordinated loading and unloading of freight to maximize warehouse space.
    • Collaborated with team members to optimize delivery schedules and reduce delays.
    • Followed safety regulations to maintain safe work environment.
    • Assembled, sealed, and loaded packages into correct trucks.

Education

No Degree - Law

Miami Dade College
Miami, FL
12-2028

High School Diploma -

Miami Central Senior High
1781 NW 95th Street
06-2016

Skills

  • Customer service
  • Verbal and written communication
  • Strong work ethic
  • Team collaboration
  • Performance improvement
  • English fluency
  • Stress tolerance
  • Task assistance
  • Hospitality and accommodation
  • Integrity and honesty

Interests

  • Gym Workouts
  • Reading
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement

Timeline

Service Crew Member

McDonald's
01.2017 - 08.2025

Package Handler

UPS
12.2016 - 02.2017

No Degree - Law

Miami Dade College

High School Diploma -

Miami Central Senior High

Similar Profiles

CREATE PROFILE