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Associate Principal Engineer

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Security mainly focuses on observing reporting protecting personnel and premises. Responds to acts of threats, violence and criminal acts remains alert and vigilance takes measurable steps to intervene,

Ambitious, career-focused jobseeker, anxious to obtain an entry-level game designer or programmer position to help launch career while achieving company goals. Willing and able to relocate if needed.

Dynamic and dependable professional adept at coordinating daily operations in fast-paced environments. Skilled in maintenance, training, administrative support, inventory control, multitasking, and accurate reporting. Demonstrates excellent prioritization skills, managing multiple projects concurrently. Proven ability to cultivate lasting relationships with leadership and peers across all levels. Strong organizational and communication abilities utilized to align multiple entities towards shared objectives. Consistently reliable in completing tasks within schedule and budget constraints.

Customer Service Leader with over 13 years of experience in dynamic customer service environments. Proven track record of improving customer satisfaction while reducing claim processing times. Adept at leading by example, with a focus on fostering a positive team environment and developing strong customer relationships. Skilled in resolving customer issues, enhancing customer satisfaction and driving overall operational improvements. Committed to leveraging communication skills and a strategic approach to problem-solving to drive business growth and enhance the overall customer experience. Exemplary skills: Active Listening Empathy Multi-Tasking Integrity Collaboration Strong Work Ethic Organization Time Management Decision-Making Prioritization Critical & Analytical Thinking Investigation/Research Attention to Detail

Experienced and dedicated professional with a strong background in various customer service and warehousing roles. Proven expertise in pick packing and warehousing duties, as well as customer contact and support. Recognized for exceptional communication skills, attention to detail, and a strong commitment to delivering high-quality service to customers.
As a Pick Packer and Warehouse Associate, demonstrated proficiency in inventory management, order fulfillment, and maintaining a well-organized warehouse environment. Utilized keen attention to detail and accuracy to ensure the correct packaging, labeling, and shipping of products. Collaborated effectively with team members and adhered to strict safety protocols to optimize productivity and meet deadlines. Carried out tasks such as RF scanning, voice picking, and packing pallets with a machine and manually plus other warehousing duties.
In the role of a Customer Contact Officer at AcquireBPO, exhibited exceptional interpersonal skills and a customer-centric approach. Successfully handled customer inquiries, resolved issues, and provided comprehensive support and information. Developed a deep understanding of products and services to effectively address customer needs and promote customer satisfaction.
Served as a Call Centre Agent and Ballot Counter with the Victorian Electoral Commission, contributing to the smooth execution of electoral processes. Displayed excellent communication and organizational skills while managing large volumes of calls and accurately counting and recording ballots. Ensured adherence to strict election regulations and maintained confidentiality and integrity throughout the process.
As a Customer Contact Representative with Probe and a Customer Contact Officer with Serco, consistently delivered exceptional customer service by addressing inquiries, resolving concerns, and providing product or service information. Cultivated strong customer relationships through active listening, empathy, and effective problem-solving. Demonstrated adaptability and resourcefulness in handling various customer situations with professionalism and efficiency.
With a proven track record in both warehousing and customer service roles, I am adept at managing diverse responsibilities, collaborating with cross-functional teams, and maintaining a customer-focused approach. Seeking to leverage my skills and experience to contribute to a dynamic organization focused on delivering superior service and operational excellence.

Olguens François

Summary

Work History

Security Officer

Security Officer

Assistant Server

Machine Operator

Aircraft Maintenance Technician

Education

High School Diploma -

Skills

Timeline

Security Officer

Security Officer

Assistant Server

Machine Operator

Aircraft Maintenance Technician

High School Diploma -

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