Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olha Boyko

Bolingbrook,IL

Summary

Dynamic professional with a strong background in customer service and relationship building, honed at TJ Maxx and Marshall's companies. Proven ability to enhance customer satisfaction through attentive service and creative problem-solving. Skilled in multitasking and register managing , committed to maintaining organized environments and delivering exceptional shopping experiences to many customers.

Experienced caregiver with ability to provide attentive care to children that always finds a way to establish trust and provide each kid with a fun and engaging experience.


Overview

26
26
years of professional experience

Work History

Coordinator

TJ Maxx, TJX Companies
08.2023 - Current
  • Enhanced customer satisfaction through attentive service and product recommendations.
  • Maintained a clean and organized store environment.
  • Ensured that products were properly displayed.
  • Assisted customers by answering their questions and helped them locate the right products.
  • Developed long-term client relationships by providing customers an outstanding shopping experience and being helpful with their purchases.
  • Operated cash register, assisting with transactions during busy times.

Sales Associate

Marshalls
04.2022 - 06.2023


  • Handled cash transactions at the register while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a clean and organized environment, organizing racks and shelves to provide customers with a outstanding shopping experience.
  • Informed clients about updated promotional offerings.

Babysitter

Famiglia Petroni
09.2017 - 02.2022
  • Became a nanny for two little girls, providing care and safety for children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Helped children get ready and accompanied them to school.
  • Prepared healthy meals for children, making sure they are feeling good and taken care of.
  • Developed a strong relationship with family, establishing trust with parents and kids.

High School Teacher

Secondary School of Zhabyntsi
09.1999 - 05.2010
  • Thaught world literature to high school students.
  • Created engaging lessons plans, creating a fun and captivating atmosphere in class.
  • Helped students with comprehension of the school program requirements.


Education

Bachelor of Arts - Education

Ternopil Volodymyr Hnatiuk National Pedagogical Un
Ternopil, Ukraine
06-2003

High School Diploma -

Secondary School of Kotsyubyntsi
Kotsyubyntsi
05-1999

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Relationship building
  • Presenting ideas and plans
  • Adaptability
  • Creativity
  • Attention to details

Languages

English
Professional Working
Ukrainian
Native or Bilingual
Russian
Full Professional
Italian
Limited Working

Timeline

Coordinator

TJ Maxx, TJX Companies
08.2023 - Current

Sales Associate

Marshalls
04.2022 - 06.2023

Babysitter

Famiglia Petroni
09.2017 - 02.2022

High School Teacher

Secondary School of Zhabyntsi
09.1999 - 05.2010

Bachelor of Arts - Education

Ternopil Volodymyr Hnatiuk National Pedagogical Un

High School Diploma -

Secondary School of Kotsyubyntsi

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