Overview
Work History
Education
Certification
Timeline

Olicia Bostic

JetBlue Airways, JFK International Airport
New York,NY
1
Certification
18
years of professional experience

Work History

Airport Operations Agent

5 Years 1 Month
JetBlue Airways, JFK International Airport | 2021.10 - Current
  • Coordinate gate-area activity with passengers, crew, and airport staff to support smooth departures.
  • Assist travelers with baggage questions, claims, and basic service concerns at the counter and gate.
  • Deliver accurate travel information and respond to passenger questions with professionalism and patience.
  • Monitor boarding activity and direct passengers through the process to keep lines moving.
  • Verify travel documents and route customers to the correct service counters when needed.

Certified Nursing Assistant

10 Months
NYC Health and Hospitals | 2020.11 - 2021.09
  • Measured and recorded patient vital signs, including temperature and blood pressure, and reported changes to registered nurses.

• Conducted patient safety and wellness checks.

• Delivered meals to patients and supported their daily comfort.

• Assisted nursing staff with patient care while following facility procedures and instructions

Certified Medical Assistant

12 Years 4 Months
Concourse Rehabilitation | 2009.01 - 2021.05

• Assisted residents with daily living activities, including bathing, feeding, and personal care.
• Worked with nursing staff to support the needs of rehabilitation and long-term care residents.
• Measured vital signs and assisted with specimen collection.
• Prepared and served meals according to residents’ prescribed diets.
• Changed bedding and helped maintain a clean, comfortable environment for residents.

  • Transported and escorted residents to appointments, providing assistance and supporting their safety and comfort throughout the trip.

Customer Service Representative

2 Years
Duane Reade | 2017.01 - 2019.01
  • Greeted customers and answered questions about products, pricing, and store services.
  • Resolved routine customer concerns with a calm, patient approach at the register.
  • Processed purchases, returns, and exchanges accurately.

  • Assisted customers with locating items and checking product availability throughout the store.
  • Maintained a clean and organized checkout area during busy store periods.

Education

Associate of Applied Science - Nursing

Hostos Community College | Bronx, NY | 05.2029

High School Diploma

Park East High School | Manhattan, NY | 06.2012

Certification

Medical Assistant

Timeline

Airport Operations Agent

JetBlue Airways, JFK International Airport
2021.10 - CurrentRead More

Certified Nursing Assistant

NYC Health and Hospitals
2020.11 - 2021.09Read More

Customer Service Representative

Duane Reade
2017.01 - 2019.01Read More

Certified Medical Assistant

Concourse Rehabilitation
2009.01 - 2021.05Read More

Hostos Community College

Associate of Applied Science from Nursing
Read More

Park East High School

High School Diploma
Read More
Olicia Bostic