Olimpia Soncodi
Oak Brook,IL
Summary
Integrity-driven, tech-savvy, and detail-oriented professional with a Bachelor’s in Computer Engineering & Electrical Engineering Technology with 10+ years’ experience in diverse settings and different front-end applications. Gather, document, and analyze/interpret data in spreadsheets to measure performance, identify trends to boost sales, and set goals. Devise and implement process improvements to streamline workflow. Strong verbal and interpersonal skills, as well as the ability to organize and prioritize work, and the ability to work independently in a fast-passing environment. Ability to multitask on projects, and very organized. Strong analytical thinking; strong foundation in problem-solving, risk analysis. My technical experience taught me to use administrative office tools to their best advantage. Looking for a part time job where I can be highly organized & customer service oriented who is able to multi-task in a fast-paced work environment while maintaining attention to detail. Experience with Adobe, Excel, Word, able to quickly learn any procedure or program used as an interface. Also familiar with the medical field and will be able to quickly learn any specifics related with insurance. Bilingual in English/Romanian.
Overview
18
18
years of professional experience
Work History
Sales Associate/Lead Cashier
Chico's FAS
Oak Brook, IL
08.2020 - 05.2024
- I welcomed and utilized communication and interpersonal skills to greet clients, employees, and staff on the site daily and provided high-quality service by assisting all.
- Assist and make sure closely everyone follows our safety specialists in maintaining good safety measures on-site.
- Supplies management; office supplies, purchasing/ordering/receiving every mouth.
- Hosting and organizing event sessions, making calls to customers and inviting them to our events and informing them of their rewards and what is new in our location, and cultivating, and enhancing customer relationships.
- Tracked inventory for over 300k items in the store and accurately recorded every item, making sure all items are indexed and coded correctly.
- Manage logistics and planning training, and meetings for our team.
- Taking phones from customers with inquiries or orders over the phone and making sure they are satisfied.
- Gathered, documented, and analyzed/interpreted data in spreadsheets to measure performance, identify trends to boost sales, and set goals.
- Ability to be effective and take responsibility and lead in complex and evolving projects and to communicate effectively with seniors’ management.
- Career Gap | August 2014 - July 2020
- Took time away from work to focus on health during difficult diagnosis, treatment, and recovery
Sr. Quality Assurance Analyst Test Engineer
JPMorgan Chase & Co.
Chicago, IL
09.2006 - 07.2014
- Leveraged knowledge and experience to accurately test software for electronic stock market applications in a high-pressure and rapidly changing environment.
- Developed a test automation framework for a new product, which helped reduce the time to market for new features by 3 weeks.
- Collaborated with 20 software developers to identify product bugs and fix bugs, test, and fulfill feature requests.
- Conducted functional tests on products to ensure all features functioned as intended and aligned with documented requirements.
- Worked as a project manager with all QA testing teams all over the world locations, assigned tasks and projects to everyone, and conducted meetings to analyze results and progress on specific projects. Renew contracts for employees that work as contractors.
Education
Bachelor of Science - Electrical Engineering Technology
Polytechnical Institute of Bucharest
Skills
- Customer Service/Support, Relationship Management, Quality Assurance, Data Entry, Sales, Efficiency/Productivity, Process Improvements, Streamlining Workflow, Communication/Interpersonal/Analytical/Organizational Skills
- Knowledge and proficient use of Microsoft applications, Adobe Suite, Google Workspace
Timeline
Sales Associate/Lead Cashier
Chico's FAS
08.2020 - 05.2024
Sr. Quality Assurance Analyst Test Engineer
JPMorgan Chase & Co.
09.2006 - 07.2014
Bachelor of Science - Electrical Engineering Technology
Polytechnical Institute of Bucharest
Additional Experience
Chicago Mercantile Exchange | QA Senior Engineer, Lucent Technologies / Alcatel-Lucent | Software QA Engineer, Robert Daskal Inc. | Artist/Designer