Oliver B Jackson
27724 Oakachoy Loop, Daphne,AL
Summary
Familiar with mental health policy and providing technical assistance to the Alabama Department of Mental Health (ADMH) regarding mental health policy design and reform. Frequent experience with in-depth teamwork activities through Coastal Alabama Community College's Student Ambassador Organization. Displays teamwork, leadership, and organizational skills during time spent producing mental health and opioid awareness podcast for the Baldwin County Community Alliance (BCCA). Proven leader with a track record of enhancing team performance at Jeremiah's Italian Ice through effective managerial, problem-solving, and interpersonal skills.
Skilled in leadership, communication, organization, and consistently achieving positive results through collaborating on nationwide policy-making initiatives, experience as a podcast producer, serving as a student ambassador, and mentoring employees as a manager.
Overview
1
1
year of professional experience
Work History
Advisor
National Governors Association
04.2024 - Current
- Maintain up-to-date knowledge of nationwide youth-focused mental health policy
- Provide insight to policymakers at the Alabama Department of Mental Health
- Collaborate with youth advisors and state mental health departments from across the country to develop and improve mental health policies
Shift Manager
Jeremiah's Italian Ice
04.2024 - Current
- Handle escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards
- Coach all employees on company policies, procedures, and proper behavior, ensuring efficiency and the development of a strong team
- Train and mentor new employees to maximize team performance and facilitate smooth integration into the team
- Improve overall team performance by effectively delegating tasks, organizing breaks, and providing clear instructions
Education
Associate of Science - General Studies
Coastal Alabama Community College
Bay Minette, AL05.2025
Skills
- Proven Leadership
- Communication
- Problem-Solving
- Interpersonal
- Time-Management
- Creative
Timeline
Advisor
National Governors Association
04.2024 - Current
Shift Manager
Jeremiah's Italian Ice
04.2024 - Current
Associate of Science - General Studies
Coastal Alabama Community College
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