Oliver Chase

• Delivered exceptional customer service by educating customers on sustainable footwear and apparel.
• Boosted sales through personalized recommendations and upselling strategies.
• Operated POS systems, handled transactions, and issued receipts accurately.
• Maintained visual merchandising standards and organized product displays.
• Supported inventory management by restocking and tracking stock levels.
• Ensured store cleanliness and presentation met company standards.
• Trained new team members on store protocols and equipment use.
• Promoted special offers to drive customer engagement and loyalty.

Demonstrated strong communication, teamwork, and adaptability in a fast-paced environment.

• Managed and updated website content to ensure accuracy and align with brand messaging.
• Created and scheduled content across LinkedIn and Instagram to boost engagement and maintain brand consistency.
• Supported marketing campaigns by tracking analytics and adjusting content based on performance.
• Responded to customer inquiries via social media and monitored competitor activity for insights.
• Contributed to NewGen’s sustainability mission by aligning all content with core brand values.

• Inspected finished goods to ensure they met internal specifications and industry standards.
• Documented inspection results and supported compliance with quality procedures.
• Verified the accuracy of product labels, including expiration dates and lot numbers.
• Identified production issues and collaborated with the team to address them.
• Gained hands-on experience in quality assurance within a sustainable medical manufacturing setting.

• Tackled tough outdoor jobs including landscaping, yard cleanup, and light construction with a hands-on, solutions-focused approach.
• Managed client communication, scheduling, and project execution independently — delivering reliable, no-shortcut results.
• Operated tools and machinery safely, handled repairs, and maintained equipment to keep operations smooth and efficient.

• Led and organized volunteer events like beach cleanups and activities for disadvantaged youth, strengthening community impact.
• Built partnerships with local organizations and businesses to boost volunteer recruitment and fundraising efforts.
• Managed social media campaigns to raise awareness and significantly increase member and community engagement.
• Fostered a culture of service and leadership within the fraternity through consistent, meaningful outreach.