Oliver Esparza
SAN ANTONIO,Texas
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Sales Floor/Cashier
Ross
02.2023 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
Crew Member - Certified Trainer
Raising Canes
04.2022 - 02.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
Education
Associate of Science - Cyber & Information Security
ECPI University
4715 Fredericksburg Rd, San Antonio, Tx, 7822907.2024
Skills
- Managing Cash Register
- Corporate Bill Payment
- Folding Clothes
- Social Perception
- Customer Service
Timeline
Sales Floor/Cashier
Ross
02.2023 - 07.2023
Crew Member - Certified Trainer
Raising Canes
04.2022 - 02.2023
Associate of Science - Cyber & Information Security
ECPI University
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