Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oliver Eusebio

Napa,Ca

Summary

Dynamic and bilingual professional with a proven track record in the hospitality industry. Skilled in multitasking and problem-solving, I excel in high-volume environments, enhancing customer experiences and achieving operational excellence. Expert in sales and cash handling, my approach boosts efficiency and satisfaction.

Overview

10
10
years of professional experience

Work History

Senior Client Service Specialist

Umpqua Bank
11.2023 - Current

•Facilitated client transactions for daily account requirements.

•Managed high-volume cash handling operations while adhering to established banking standards.

•Assisted clients in understanding various bank products to enhance their day to day banking experience

Bartender

Domaine Carneros
08.2020 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Busser

Domaine Chandon
01.2019 - 12.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Cleaned glasses with a buffing rag and made sure every wine glass was ready and set for incoming guests

Room Service Attendant

Marriot Hotel
04.2017 - 01.2019
  • Completed ordered with speed and accuracy, maintaining exceptional service standards
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Fryer

Jack in the Box
07.2015 - 08.2016
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
  • Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.

Education

Not Finished -

Napa Valley College
Napa, CA

High School Diploma -

Napa High School
Napa, CA
06.2017

Skills

    Bilingual

    Sales

    multitask

    problem solving

    hospitality

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Client Service Specialist

Umpqua Bank
11.2023 - Current

Bartender

Domaine Carneros
08.2020 - 07.2023

Busser

Domaine Chandon
01.2019 - 12.2019

Room Service Attendant

Marriot Hotel
04.2017 - 01.2019

Fryer

Jack in the Box
07.2015 - 08.2016

Not Finished -

Napa Valley College

High School Diploma -

Napa High School
Oliver Eusebio