Public health and community health worker specializing in surveillance compliance monitoring and behavioral health planning. Delivers robust data collection, reporting, and program evaluation expertise to enhance quality improvement, service accountability, and community-informed health initiatives.
Overview
11
11
years of professional experience
Work History
Health Worker II
SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH
03.2023 - Current
- Supported contract development and monitored program performance for 80+ contracted services.
- Assisted with requests for proposals by setting guidelines, defining performance goals, tracking expenditures, and supporting implementation.
- Helped plan, develop, and coordinate evaluation activities for performance metrics and annual report collection at mid-year and year-end for MHSA-funded programs to support compliance with state regulations and DPH contract deliverables.
- Developed reporting templates and provider instructions, managed report collection, maintained reporting database, and delivered technical assistance to BHS quality management and MHSA program managers.
- Organized MHSA community program planning, collaborated with civil services, contracted providers, organizations, and community groups, developed community planning policies and procedures, and collected qualitative and quantitative data for program evaluation and planning.
HEALTH WORKER II – APPLIED RESEARCH COMMUNITY HEALTH EPIDEMIOLOGY AND SURVEILLANCE
SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH POPULATION HEALTH
07.2018 - 03.2023
Establish a highly functional, integrated infectious disease system to collect and report data, and to deliver and monitor public health actions. Coordinate data collection (i.e., demographics, lab reports, documenting disease progression and use of antiretroviral therapy) processing, management, analysis, and interpretation related to HIV healthcare and morbidity in San Francisco.
Work with private and public clinics, healthcare providers, CDC, and community-based organizations to confirm HIV diagnosis. Adhere to all local, state, and federal laws. Maintain systems to gather, explore, analyze, and present data to inform decision-making to maximize public health using electronic and paper tools including handheld devices & laptops. As part of the HIV/AIDS Surveillance team participates
Conducted surveillance of communicable diseases, reported and investigated HIV cases, managed case files, maintained records, monitored health outcomes, and developed continuous quality improvement measures.
Facilitated meetings and new hire training sessions, supported supplemental surveillance projects, and evaluated effectiveness of interventions and services while monitoring quality.
Abstracted medical records from hard copies to digital formats, enhancing accessibility and organization for healthcare providers. / Medical Record Review, converting hard copy medical records to electronic format.
HEALTH WORKER II
HOPE SF San Francisco Department Of Public Health
07.2017 - 07.2018
Coordinate and work jointly with San Francisco Mayor’s Office to provide social support services, behavioral health services, housing assistance, basic nursing care, and a Peer Health Leadership Program for San Francisco’s underserved communities and residents of supportive housing.
Implement and coordinate mediation between residents and housing agencies / developers, and medical providers to improve the health and well-being of residents. Relationship building, re-establishing trust within the larger housing and health care system. Recognizing and providing for residents who have not historically been recognized.
Delivered case management, assistance, and referrals to individuals facing legal barriers to secure adequate housing, prevent illegal evictions, address substandard conditions, and challenge wrongful housing subsidy denials, providing trauma-informed support through coordinated family services.
Coordinate with local clinics and food banks to conduct health fairs to provide residents resources to help improve their quality of life, distribute healthy foods, and encourage healthier eating habits.
Participate in study groups with behavioral clinicians for adults and youth to discuss and address a wide range of subjects (trauma, mental health, homelessness, domestic violence, substance abuse, sexuality).
Provide culturally appropriate health education / information to targeted populations.
Facilitated communication between professional staff and community members to strengthen collaboration and improve service delivery.
Provided health and wellness coaching and housing referrals to San Francisco Health Network patients and community residents.
Participate in the development and coordination of health and wellness programs, housing services, and study.
COUNSELOR
HENRY OHLHOFF
San Francisco, CA
01.2016 - 03.2017
Delivered high-quality treatment services for chemical dependency by integrating critical components of recovery.
Facilitated treatment programs (outpatient, inpatient, residential) in a safe environment, enabling clients to engage in recovery.
Individual assessment, counseling, treatment planning, random drug screening, weekly family group therapy / group exercise and activities. Relapse prevention education. Skill building for successful sober living, ensuring safety and supervision of patients. Conduct regular facility checks / resident’s living area
Adhered to company and regulatory policies to maintain compliance.
CASE MANAGER
WESTSIDE COMMUNITY SERVICES
San Francisco, CA
07.2015 - 02.2017
Provided intensive case management and social services as part of an interdisciplinary health care team, assisting San Francisco's marginalized populations affected by poverty, race, mental illness, substance abuse, HIV/AIDS, and homelessness with non-discriminatory and non-judgmental client care.
Demonstrate problem solving skills, crisis intervention techniques and independent judgment within established guidelines while organizing work, setting priorities, meeting critical deadlines, and following up on assignments with minimum direction.
Assisted clients with housing and independent living skills, maintained communication with outreach program agencies, provided referrals for clean and sober transitional and permanent housing, coordinated substance abuse and mental health services, and represented program staff in meetings with community groups and social agencies to share program activities and goals.
Education
Bachelor of Science - Public Health
San Francisco State University
San Francisco, CA
08-2024
Skills
Medical record abstraction
Data collection and analysis
Quality improvement initiatives
Contract monitoring and compliance
Program evaluation and assessment
Cultural competence in healthcare
Healthcare education and training
Electronic medical record software
Timeline
Health Worker II
SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH
03.2023 - Current
HEALTH WORKER II – APPLIED RESEARCH COMMUNITY HEALTH EPIDEMIOLOGY AND SURVEILLANCE
SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH POPULATION HEALTH