OLIVER KEOUGH
Mount Airy,MD
Summary
Detail-oriented high school student with expertise in mechanical design and electronics. Proven ability to lead teams in competitive environments while executing strategic designs and troubleshooting complex technical issues. Experience in customer service and business operations through founding and managing a PC repair venture.
Overview
2
2
years of professional experience
Work History
Owner & PC Technician
NexGenPCs
Mount Airy, Maryland
12.2024 - Current
- Built, repaired, and troubleshot customers computers and electronic devices including PCs, laptops, and tablets.
- Diagnosed and resolved hardware and software issues through systematic troubleshooting and testing.
- Designed custom PC configurations by researching compatible components to meet customer budgets and performance needs while optimizing overall system performance and cost.
- Assembled and configured complete computer systems while independently researching and applying technical solutions to unfamiliar repair and troubleshooting challenges.
- Created targeted marketing campaigns and leveraged social media to showcase products and services, strengthen brand identity, and attract new customers.
Server
IHOP
Mount Airy, Maryland
04.2026 - 08.2026
- Delivered exceptional customer service in fast-paced restaurant environment, monitored guest satisfaction and resolved concerns.
- Promptly took orders and addressed inquiries to enhance guest satisfaction and processed payments accurately using point-of-sale systems for transactions.
- Ensured cleanliness and organization of dining area and server stations for optimal guest experience.
- Supported daily operations, collaborated with team members to improve service efficiency, and trained new servers on menu items and service protocols to strengthen overall performance.
Co-Captain & Mechanical Team Leader
Robotics Team
09.2024 - 2026
- Led the mechanical division of a competitive robotics team.
- Oversaw design, construction, testing, and improvement of competition robots to enhance functionality and competitiveness.
- Collaborated with team members to transform concepts into fully functional mechanical systems for successful competition outcomes.
- Troubleshot mechanical issues and implemented design modifications, resulting in improved robot performance.
Stock Associate
Food Lion
08.2026 - Current
- Received shipments, unpacked items, verified quantities against invoices, and efficiently stocked shelves to ensure product availability.
- Operated equipment for stocking shelves and managed product displays.
- Collaborated with team members to streamline store operations.
- Assisted customers in locating products and addressed inquiries to enhance customer satisfaction.
Education
High School Diploma -
Glenelg Country School
12793 Folly Quarter Road06-2028
Skills
- Python and Java scripting
- Soldering and Circuiting
- Computer assembly and repair
- Software troubleshooting
- CAD proficiency
- Small scale robotics design
- Mechanical design
- Time management skills
- Customer service
- Technical problem solving
- Chinese Proficiency
AWARDS & HONORS
High Honor Roll (Freshman & Sophomore Years), Effort Honors, Trimesters 1-3 (Freshman & Sophomore Years)
VOLUNTEER EXPERIENCE
- Lighthouse Senior Living, Assisted with activities and events supporting senior residents.
- Volunteered at school sporting events, plays and productions, open houses, and other community activities. Assisted with event operations and helped welcome and introduce prospective students and their families to the school community.
ACTIVITIES
- Cross Country (Varsity Athlete & Team Captain)
- Track
- Piano
- School Play (10th grade)
Timeline
Stock Associate
Food Lion
08.2026 - Current
Server
IHOP
04.2026 - 08.2026
Owner & PC Technician
NexGenPCs
12.2024 - Current
Co-Captain & Mechanical Team Leader
Robotics Team
09.2024 - 2026
High School Diploma -
Glenelg Country School