Oliver Leon
Summary
Dynamic professional with a proven track record at Pavilions, enhancing customer satisfaction through efficient service and a positive attitude. Skilled in video production and customer service, demonstrated by producing engaging content for Girard Sports Academy and elevating shopping experiences. Excelled in collaborative environments, significantly improving efficiency and patient care at Ceders Sinai Hospital.
Overview
3
3
years of professional experience
Work History
Courtesy Clerk
Pavilions
Beverly Hills, CA
02.2023 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Volunteer
Ceders Sinai Hospital
Los Angeles, CA
05.2022 - 04.2024
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
Math Tutor (Volunteer)
Beverly Vista Middle School
Beverly Hills, CA
08.2021 - 05.2023
- Delivered successful math tutoring for students based on current needs and upcoming course
materials. - Utilized positive reinforcement techniques to encourage and motivate students.
- Engaged students and made lessons entertaining to hold interest and encourage learning.
- Coached students through challenging material with positive reinforcement and
encouragement. - Designed individual tutoring plans for students of different levels.
- Emphasized importance of good study habits and devised homework schedules to assist
students in implementing tailored study plans.
Videographer
Girard Sports Academy
Culver City, CA
08.2021 - 11.2022
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used iMovie to edit footage into correct order and add effects.
- Developed creative approaches to video production to create unique and engaging content.
- Enhanced video production quality by utilizing advanced editing techniques and software.
- Collaborated with other production team members for successful completion of projects.
Office File Clerk
Alexander Stein M.D
Los Angeles, CA
04.2021 - 04.2022
- Ensured timely response to information requests by promptly retrieving and distributing required files to appropriate personnel.
- Provided exceptional customer service when responding to inquiries regarding file availability or location within the system.
- Optimized office space utilization by periodically reorganizing the physical layout of file storage areas, ensuring easy access and navigation.
- Facilitated smooth functioning of daily activities through meticulous management of both physical and digital file storage systems.
- Improved overall efficiency within the department by cross-training colleagues on proper file maintenance procedures.
Education
Bachelor of Arts - Psychology
University of Denver
Denver, CO06.2028
High School Diploma -
Beverly Hills High School
Beverly Hills, CA05.2024
Skills
- Positive Attitude
- Multilingual
- Patient care assistance
- Collaborative learning
- Teaching strategies
- Editing skills
- Social Media Content
- Video Production
- Faxing Documents
- Filing systems
- Strong Work Ethic
- Customer Service
Accomplishments
- California Scholarship Federation
- National Honors Society
- Recognized by the City of Beverly Hills
- Recognized by Beverly Hill's Unified School District
Languages
Spanish
Native or Bilingual
Timeline
Courtesy Clerk
Pavilions
02.2023 - Current
Volunteer
Ceders Sinai Hospital
05.2022 - 04.2024
Math Tutor (Volunteer)
Beverly Vista Middle School
08.2021 - 05.2023
Videographer
Girard Sports Academy
08.2021 - 11.2022
Office File Clerk
Alexander Stein M.D
04.2021 - 04.2022
Bachelor of Arts - Psychology
University of Denver
High School Diploma -
Beverly Hills High School