Oliver Losinski
Lakeland,FL
Summary
My name is Oliver Losinski. I am 18 years old and am currently enrolled at Polk State College. I am a diligent hard worker with great critical thinking skills and customer service experience.
I am an Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services, and I deliver dynamic service and fosters positive relationships with guests and coworkers.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Front Service Clerk
Publix
Lakeland, FL
04.2025 - Current
- Greeted customers warmly upon entry to enhance their shopping experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Walked customers out of the store and assisted them with putting groceries in their cars.
- Worked the cash register quickly and accurately.
- Collected money, provided change and recorded transactions on receipts.
- Collaborated with team members to ensure timely service during peak hours.
- Handled returns and exchanges according to store policies with professionalism.
- Maintained a clean and safe work environment by following safety protocols diligently.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Resolved customer complaints in a timely manner to maintain good customer relations.
Counselor-in-Training
Falling Creek Camp
Zirconia, North Carolina
06.2024 - 07.2024
- Assisted in planning and implementing daily camp activities for youth.
- Supported counselors in supervising campers during recreational and educational sessions.
- Facilitated group discussions to promote teamwork and communication among campers.
- Observed camper interactions to identify and address individual needs or conflicts.
- Provided feedback to lead counselors regarding camper engagement and behavior.
- Engaged campers in arts, crafts, and outdoor activities to enhance their experience.
- Helped maintain a safe and clean environment for all camp participants.
Education
Associate of Arts - English Literature
Polk State College
Winter Haven, FL 08.2025 - 10.2025
George Jenkins High School
Lakeland, FLSkills
- Customer service
- Team collaboration
- Communication skills
- Event planning
- Creative writing
- Time management
- Administrative support
- Store cleaning
- Complaint handling
- Customer engagement
- Cart retrieval
- Product merchandising
- Word processing
- Bagging
- Problem-solving skills
- Transaction accuracy
- Pricing accuracy
- Critical Thinking
- Listening skills
- Goal setting
- Team building
- Analytical skills
- Telephone etiquette
- Relationship building
Timeline
Associate of Arts - English Literature
Polk State College
08.2025 - 10.2025
Front Service Clerk
Publix
04.2025 - Current
Counselor-in-Training
Falling Creek Camp
06.2024 - 07.2024
George Jenkins High School