Hardworking hospitality professional with over six years of customer-facing experience in food service and casual dining. Certified in food handling and alcohol service, with a strong track record of maintaining composure in high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Busser/Host
1 Year 3 Months
Red Lobster | 02.2025 - 05.2026
Greeted and seated guests, managed waitlist flow, and maintained a welcoming front-of-house environment.
Ran drinks, bread, and condiments to support servers and enhance table service speed.
Cleaned and reset tables, restocked silverware, and ensured restroom cleanliness throughout service.
Maintained composure and efficiency during high-volume shifts, ensuring smooth operations.
Barista/Server
4 Years 3 Months
Mr. Bees Coffee & Teas | 05.2020 - 08.2024
Served tables and ensured consistent guest experiences through timely food and drink delivery.
Prepared lattes, teas, hot chocolate, and a variety of non-coffee beverages for customers.
Warmed and served baked goods, prepared sandwiches, and served daily lunch specials.
Operated cash registers and handled cash and card transactions accurately.
Executed opening and closing duties, including display setup and thorough cleaning of kitchen and dining areas.
Addressed customer inquiries and concerns via phone, addressing questions and complaints professionally.
Handled customer phone calls, addressing questions and complaints professionally.
Intern
4 Months
NMSU Guadalupe County Extension Office | 02.2023 - 06.2023
Organized events
Provided administrative support, ensuring accurate documentation and timely reporting.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Participated in workshops and presentations related to projects to gain knowledge.
Assisted in organizing community outreach programs to promote agricultural education.
Education
Bachelor of Arts - Psychology
New Mexico State University | Las Cruces, NM | 12-2027
Dean's List
GPA: 3.9
High School Diploma
Santa Rosa High School | Santa Rosa, NM | 05-2023
Skills
Cleaning and sanitizing
Safety awareness
Time management
Attention to detail
Customer service
Clear communication
Professional appearance
Effective problem solving
Strategic planning
Certification
ServSafe Food Handler Certification
ServSafe Alcohol Certification (July 2026 to July 2029)