Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oliver Nowell

Narberth,PA

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at ACME Markets. Excelled in strategic planning and complex problem-solving, achieving departmental goals through effective team leadership and time management. Skilled in verbal and written communication, ensuring high-quality service delivery and resolving conflicts with agility. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Overview

1
1
year of professional experience

Work History

Online Shopping Manager

ACME Markets
04.2024 - Current
  • Accomplished multiple tasks within given timeframes.
  • Improved customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Online Shopping Manager

ACME Markets
10.2023 - 04.2024
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Bachelor of Arts - Graphic Design

Fashion Institute of Technology
New York, NY
05.2020

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Online Shopping Manager

ACME Markets
04.2024 - Current

Online Shopping Manager

ACME Markets
10.2023 - 04.2024

Bachelor of Arts - Graphic Design

Fashion Institute of Technology
Oliver Nowell