Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

OLIVER NWOFIA

Missouri City

Summary

Detail-oriented and customer-focused professional with a diverse background in healthcare and legal support, seeking to leverage strong communication, analytical, and problem-solving skills in the insurance industry. Over a year of experience as a Pharmacy Technician, delivering exceptional service, managing sensitive client data, and ensuring regulatory compliance. Additionally, served as a part-time Paralegal, gaining valuable experience in documentation, client advocacy, and navigating complex policies and legal frameworks. Adept at building trust, explaining complex information clearly, and managing multiple priorities—well-equipped to thrive in a multitude of environments by helping clients make informed decisions and providing tailored coverage solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Legal Assistant

Nwofia Law, PLLC
05.2024 - 02.2025
  • Organized materials, wrote documentation, and prepared displays for trial exhibits.
  • Made contact with clients to set up appointments and discuss the status of their cases.
  • Acted as the first point of contact for all clients.
  • Handled all firm administrative matters, including completing electronic filings, initiating billing statements, and completing electronic filings.

Pharmacy Technician

CVS
11.2022 - 04.2024
  • Created and updated patient profiles to include current information such as medications and insurance information in [System].
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Answered incoming calls and provided answers to customers and healthcare providers' questions.
  • Processed over a hundred prescriptions per day, reducing customer wait times and maintaining high customer satisfaction in a busy pharmacy.

Observer

Pain And Spine Consultants
06.2022 - 08.2022
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Informed doctor of urgent patient needs per nursing progress notes.
  • Captured and transcribed medical record documentation with electronic medical record applications.
    Monitored duration of basic lab results and screening procedures
  • Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
  • Streamlined data collection processes through the development of detailed observation templates for consistent reporting.

Education

Bachelor of Science - Biology

University of Houston
Houston, TX
11.2025

Skills

  • Team training and development
  • Client account management
  • Customer follow-up
  • Communications
  • Insurance billing
  • Inventory management
  • Patient education and counseling
  • Business Strategy

Certification

Certified Pharmacy Technician (CPhT)

Timeline

Legal Assistant

Nwofia Law, PLLC
05.2024 - 02.2025

Pharmacy Technician

CVS
11.2022 - 04.2024

Observer

Pain And Spine Consultants
06.2022 - 08.2022

Bachelor of Science - Biology

University of Houston

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