Oliver Nyberg
Summary
Motivated individual promoting well-rounded skill set including Automotive repair, customer service and data entry. Always ready and willing to pitch in and perform above expectations. Currently pursuing Service Contract Associate position with Zurich North America.
Overview
3
3
years of professional experience
Work History
Service Advisor
Dick Hannah Volkswagen
11.2022 - 06.2023
- Developed estimates by costing materials, supplies, and labor.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Automotive Electrical Installer
R.C. Display Vans
03.2022 - 11.2022
- Installed aftermarket electrical systems on customer vehicles verifying proper integration to current vehicle configurations.
- Troubleshot and repaired malfunctioning systems and components.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Service Advisor
Portland Driveway Chrysler Dodge Jeep Ram
01.2022 - 03.2022
- Maintained high customer satisfaction standards to meet or exceed targets.
- Interpreted diagnostic results to provide accurate repair recommendations.
- Developed estimates by costing materials, supplies, and labor.
- Documented problems and corrective actions to maintain records.
- Delivered exceptional customer service to every customer through clear and concise communication.
Service Technician
Dick Hannah Chrysler Dodge Jeep Ram
08.2020 - 12.2021
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Prepare accurate parts and labor quotes for recommended vehicle repairs.
Education
Level 3 Master Certified Chrysler Technician - Automotive Technology
Chrysler Technical Training Center
Tualatin, ORNo Degree - Prenursing Studies
Linn Benton Community College
Albany, OR2015
Skills
10 years as a Technician in the Automotive repair field
Excellent communication skills
Microsoft Word
Building and Interpreting repair quotes
Customer service
Data entry
Detail oriented
Timeline
Service Advisor
Dick Hannah Volkswagen
11.2022 - 06.2023
Automotive Electrical Installer
R.C. Display Vans
03.2022 - 11.2022
Service Advisor
Portland Driveway Chrysler Dodge Jeep Ram
01.2022 - 03.2022
Service Technician
Dick Hannah Chrysler Dodge Jeep Ram
08.2020 - 12.2021
Level 3 Master Certified Chrysler Technician - Automotive Technology
Chrysler Technical Training Center
No Degree - Prenursing Studies
Linn Benton Community College
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