Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Oliver Penna

Buffalo,NY

Summary

Customer service professional with retail experience and teaching art classes. Known for meticulous organization and consistent performance in fast-paced environments. Experienced in coordinating studio events with clear service standards to support smooth guest experiences.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Lavocat’s Family Greenhouse and Nursery
East Amherst, New York
05.2026 - Current
  • Helped customers choose plants and find gardening products suited to needs.
  • Kept sales floor, greenhouse displays, and nursery inventory neat and organized.
  • Handled cash register transactions and processed customer purchases accurately.
  • Replenished plants, soil, pots, and seasonal merchandise across retail areas.

General Contractor Apprentice

K&M Home Repair
Buffalo, New York
07.2023 - 07.2026
  • Supported home repair crews with painting, drywall work, and finish carpentry tasks.
  • Measured, marked, and cut lumber, trim, and other materials for residential repair jobs.
  • Loaded, unloaded, and sorted tools, supplies, and jobsite materials.
  • Prepared surfaces for painting, patching, and minor renovation work.

Gallery Assistant

Flame Run Gallery
Louisville, Kentucky
01.2022 - 06.2023
  • Greeted visitors and answered questions about artists and displayed pieces.
  • Helped with artwork sales, pricing details, and customer transactions.
  • Packed and shipped glass artwork inside gallery.

Sales Associate

Joann Fabrics
Buffalo, New York
07.2020 - 08.2022
  • Helped Joann customers choose fabric, notions, and project materials.
  • Processed sales, returns, and exchanges through POS system.
  • Cut fabric to customer specifications and store standards.
  • Restocked shelves with crafting supplies, yarn, and seasonal merchandise.

Education

Bachelor of Arts -

Alfred University
Alfred, NY
05-2020

Skills

  • POS systems
  • Customer service
  • Cash handling
  • Inventory management
  • Student engagement
  • Classroom management

Affiliations

  • Volunteer Art Teacher at Safe Place Services in Louisville,KY from 2022-2023

Timeline

Retail Sales Associate

Lavocat’s Family Greenhouse and Nursery
05.2026 - Current

General Contractor Apprentice

K&M Home Repair
07.2023 - 07.2026

Gallery Assistant

Flame Run Gallery
01.2022 - 06.2023

Sales Associate

Joann Fabrics
07.2020 - 08.2022

Bachelor of Arts -

Alfred University
Oliver Penna