Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oliver Rios

Cooper City,FL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Pizza Salad Pointe
Davie, FL
03.2024 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.

Shift Leader

Dairy Queen
Cooper City, FL
10.2021 - 03.2024
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Created and managed project plans, timelines and budgets.
  • Implemented procedural updates as needed based on company policy changes or industry developments.
  • Developed and implemented new processes and procedures to streamline operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Junior Instructor

Kickfit Martial Arts
Cooper City, FL
09.2019 - 03.2020
  • Delivered differentiated instruction to meet the unique needs of learners within each class; accommodating varied skill levels, interests, and abilities while maintaining high expectations for all students.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Developed and implemented classroom routines to address varying student needs.

Education

Associate of Arts - Computer Engineering

Broward College
Fort Lauderdale, FL
06.2025

High School Diploma -

Cooper City High School
Cooper City, FL
06.2023

Skills

  • Employee Attendance Monitoring
  • Diplomatic and Fair
  • Process Improvement
  • Cash Handling
  • Problem-Solving
  • Staff Training and Development
  • Team motivation
  • Staff Development
  • Staff Supervision
  • Team Leadership

Certification

  • Safe Staff certification, Dairy Queen - 2022-2025

Timeline

Restaurant Waiter

Pizza Salad Pointe
03.2024 - Current

Shift Leader

Dairy Queen
10.2021 - 03.2024

Junior Instructor

Kickfit Martial Arts
09.2019 - 03.2020

Associate of Arts - Computer Engineering

Broward College

High School Diploma -

Cooper City High School

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Oliver Rios