Summary
Overview
Work History
Education
Skills
Timeline
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Oliver Rooke

Colorado Springs,CO

Summary

Enthusiastic and hardworking individual with experience as a busser and food runner, eager to transition to a server role. Proven ability to support smooth restaurant operations, collaborate with team members, and provide excellent customer service. Passionate about delivering a memorable dining experience at Bourbon Brothers

Overview

7
7
years of professional experience

Work History

Online Grocery Pickup

Walmart
10.2023 - 07.2024
  • Served customers with knowledgeable, friendly support throughout their shopping experience.
  • Greeted and conversed with customers while loading their cars with online pickup orders.

Restaurant Busser

Bourbon Brothers
12.2018 - 09.2019
  • Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Assisted in preparing for special functions and banquets: setting, take down, and decorating.

Wildland Firefighter

BIA
05.2021 - 09.2023
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle
  • Completed training to stay in peak physical fitness and handle challenging tasks.

Sales Agent

American Income Life
10.2022 - 07.2023
  • Increased sales and customer satisfaction through personalized servicing
  • Assisted call-in customers with questions and orders
  • Managed customer accounts to secure customer satisfaction and repeat business.

Servers Assistant

Cheddars
04.2018 - 04.2019
  • Trained new staff in bussing and cleaning procedures.
  • Kept tables neat, cleared away dirty dishes, presented the customer's food, and did dishes
  • Food prep for the day and also assisted in food running

Restaurant Busser

Salsa Brava
05.2017 - 08.2018
  • Greeted guests and provided them with chips, salsa, and water when they were seated.
  • Bussed tables and assisted in dishwashing
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

The University School
Colorado Springs, CO
05.2021

Skills

  • Exceptional Multitasking Abilities
  • Conflict Resolution Expertise
  • Advanced Menu Knowledge
  • Team Collaboration
  • Speed and Efficiency

Timeline

Online Grocery Pickup

Walmart
10.2023 - 07.2024

Sales Agent

American Income Life
10.2022 - 07.2023

Wildland Firefighter

BIA
05.2021 - 09.2023

Restaurant Busser

Bourbon Brothers
12.2018 - 09.2019

Servers Assistant

Cheddars
04.2018 - 04.2019

Restaurant Busser

Salsa Brava
05.2017 - 08.2018

High School Diploma -

The University School

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Oliver Rooke