OLIVER W.C. LINK
Jacksonville
Summary
Results-driven professional with a strong organizational skillset, specializing in remote testing, instructional material development, and graphic design. Proficient in utilizing Adobe Creative Suite to create visually appealing posters, typeset documents, and design layouts. Experienced in training staff members, streamlining workflows, and effectively resolving challenges through collaborative efforts. Committed to maintaining secure and efficient operations throughout all tasks.
Overview
7
7
years of professional experience
Work History
Distance Learning Specialist
Florida State College at Jacksonville
01.2023 - Current
- Facilitated remote testing via Zoom, ensuring secure operations and exceptional service for students and staff
- Developed and delivered training materials to streamline remote testing processes and trained staff on effectively administering exams
- Provided technical support for the Smarter Proctoring platform, resolving inquiries and ensuring efficient system usage
- Assisted students with locating appropriate testing centers and institutions when remote testing was required
- Updated and maintained testing records, ensuring accuracy for institutional reporting and reviews
- Promoted collaboration by maintaining clear communication with faculty, staff, and students to address testing-related needs
- Ensured compliance with institutional testing security protocols while fostering a supportive environment for examinees
Test Proctor
Florida State College at Jacksonville
01.2020 - 01.2023
- Monitored testing sessions, enforced security protocols, and ensured a distraction-free environment
- Verified student eligibility, organized testing materials, and reported any irregularities to test sponsors
Student Assistant Director
Florida State College at Jacksonville
10.2019 - 05.2020
- Supported departmental operations and student-focused initiatives through administrative tasks and communication assistance
Financial Aid Student Assistant
Florida State College at Jacksonville
05.2019 - 05.2020
- Assisted students with inquiries and provided support for financial aid documentation processing
Shift Leader/Interim Manager
Little Caesars
09.2017 - 05.2019
- Oversaw daily operations, managed team shifts, and maintained quality standards to ensure excellent customer service
Education
Bachelor of Fine Arts (BFA) - Graphic Design & Digital Media
University of North Florida
Jacksonville, FL05-2027
Associate in Arts - undefined
Florida State College at Jacksonville
Jacksonville, FL01.2020
Skills
- Adobe Creative Suite (Photoshop, InDesign, Illustrator)
- Data Management
- Poster Design
- Typesetting Books
- Document Design
- Marketing Materials
- Instructional Material Creation
- Staff Training
- Workflow Optimization
- Collaboration
- Customer Service
- Problem Solving
- Communication
- Microsoft Office Suite
- Google Workspace
Timeline
Distance Learning Specialist
Florida State College at Jacksonville
01.2023 - Current
Test Proctor
Florida State College at Jacksonville
01.2020 - 01.2023
Student Assistant Director
Florida State College at Jacksonville
10.2019 - 05.2020
Financial Aid Student Assistant
Florida State College at Jacksonville
05.2019 - 05.2020
Shift Leader/Interim Manager
Little Caesars
09.2017 - 05.2019
Associate in Arts - undefined
Florida State College at Jacksonville
Bachelor of Fine Arts (BFA) - Graphic Design & Digital Media
University of North Florida
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