Oliver White
Portland,OR
Summary
Experienced with handling customer interactions and resolving issues promptly. Track record of maintaining high customer satisfaction and fostering loyalty. Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
13
13
years of professional experience
Work History
Barista
Ava Roasteria
02.2024 - Current
- Crafted high-quality beverages while maintaining consistency and attention to detail throughout peak service times.
Assistant Bakery Manager/ Deli Clerk
New Seasons Market
Beaverton, OR
08.2023 - 03.2025
- Duties: Place orders, manage employees, bake bread, box up items and assist customers.
Shift Supervisor
Starbucks
Beaverton, OR
04.2013 - 08.2023
- Duties: Make drinks in a timely fashion but still keep quality, direct baristas were to go, place orders for store, manage inventory.
Call Center Representative
Wells Fargo
Hillsboro, OR
06.2021 - 12.2021
- Resolved customer inquiries regarding credit card accounts and transactions efficiently.
- Took payments for credit accounts
- Helped find and resolve fraudulent charges
Expo/ Host
Westgate
Beaverton, OR
10.2019 - 03.2020
- Duties: Run food to tables, make sure dishes look presentable and are correct, seat customers.
Assembler
Ceronix
Auburn, Ca
01.2019 - 09.2019
- Duties: Build computer monitors, repair broken units, work at a fast pace.
Education
High School Diploma -
Maidu High School
Auburn, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Safe food handling
- New hire training
- Exceptional customer service
Timeline
Barista
Ava Roasteria
02.2024 - Current
Assistant Bakery Manager/ Deli Clerk
New Seasons Market
08.2023 - 03.2025
Call Center Representative
Wells Fargo
06.2021 - 12.2021
Expo/ Host
Westgate
10.2019 - 03.2020
Assembler
Ceronix
01.2019 - 09.2019
Shift Supervisor
Starbucks
04.2013 - 08.2023
High School Diploma -
Maidu High School