Olivia Abdelnour
Salem,NH
Summary
Reliable and detail-oriented professional with experience supporting both individuals and businesses in assistant roles. Skilled in managing schedules, handling administrative tasks, coordinating communication, and maintaining organized, efficient day-to-day operations. Proactive and adaptable, with the ability to juggle multiple priorities in fast-paced environments. Known for dependability, clear communication, and anticipating needs to provide seamless support. Committed to helping others stay organized, focused, and successful.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Assistant and Business Assistant
Face Studios
Remote
04.2025 - 02.2026
- Oversaw personal and professional calendars and coordinated appointments.
- Provided multifaceted services to career professionals by scheduling appointments, arranging travel accomodations, and organizing other various projects.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails texts, and other correspondence to communicate with clients and employees.
- Created and managed office systems to efficiently deal with documentation.
- Approved timesheets and time-off requests and submitted payroll for direct reports.
- Created marketing materials.
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved accounting, service and delivery concerns.
- Managed personal and business finances, including bill payments, vendor coordination, and bank account oversight, ensuring accurate record-keeping and timely transactions.
Medical Receptionist
Inject and Perfect
Woburn, MA
10.2023 - 04.2025
- Opened and closed spa daily by following standard procedures.
- Greeted customers and answered questions regarding services, retail products, and pricing.
- Managed patient check-ins by assisting clients with completing and signing necessary consent forms, collecting payments, and booking follow up appointments as needed.
- Updated patient records, medical histories, and contact information.
- Answered incoming calls promptly while providing relevant information to callers in a friendly and professional manner.
- Tracked inventory levels for retail items, ensuring shelves were fully stocked at all times.
- Assisted with maintaining cleanliness of the reception area including restocking supplies and tidying up the space.
- Ran errands and picked up goods to meet staff needs.
- Performed data entry into various databases and spreadsheets.
- Organized important financial documents and receipts into company filing systems.
- Attended educational events and seminars to improve and develop skills.
- Created engaging content for multiple social media platforms as well as flyers and brochures.
Server
Par28
Salem, NH
11.2022 - 01.2024
- Used good communication skills to ensure guest satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted with training of new staff members.
- Processed payments and completed register transactions accurately.
- Prepared and served food and beverages to customers.
Guest Service Associate
European Wax Center
Burlington, MA
06.2021 - 08.2022
- Greeted customers in a friendly and professional manner, providing them with product information and assistance.
- Answered phones professionally.
- Managed daily calendar appointments for staff members.
- Demonstrated excellent communication skills to effectively respond to customer inquiries, complaints and requests for service.
- Performed cashier duties accurately, including processing payments and issuing receipts.
- Stocked retail merchandise and display cases.
- Performed office duties when needed.
Education
High School Diploma -
Bradford Christian Academy
Bradford, MA01-2014
Skills
- Front Desk Operations
- Microsoft Office
- Google Workspace
- Telephone Etiquette
- Problem-solving abilities
- Effective Communication
- Appointment Scheduling
- Customer Service
- Administrative Support
- Data Entry
Certification
- HIPAA
- OSHA
Timeline
Personal Assistant and Business Assistant
Face Studios
04.2025 - 02.2026
Medical Receptionist
Inject and Perfect
10.2023 - 04.2025
Server
Par28
11.2022 - 01.2024
Guest Service Associate
European Wax Center
06.2021 - 08.2022
High School Diploma -
Bradford Christian Academy