Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Olivia Adams

Milwaukee,WI

Summary

Reliable Barista with a passion for delivering exceptional service and creating satisfying experiences. Quickly masters new concepts and skills to provide top-notch support. Exceptional communication skills and a proven track record of building client rapport.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
West Allis, WI
08.2024 - Current
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Memorized official and off-menu coffee and tea preparations.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Ensured smooth workflow by filling in for absent colleagues
  • Ensured maximum customer contentment
  • Collaborated effectively in a team setting to achieve organizational goals

Barista

Dunkin Donuts
West Allis, WI
04.2020 - 08.2024
  • Processed money transactions with customers
  • Educated and mentored newly hired staff on company policies and procedures
  • Implemented resolutions for encountered problems.
  • Demonstrated exceptional ability to simultaneously manage multiple tasks
  • Welcomed and acknowledged customers upon arrival at the store.
  • Maintained accurate and reliable cash counting records

Education

High School Diploma -

Nathan Hale
West Allis, WI
06-2019

Skills

  • Multitasking
  • Good phone etiquette
  • Cash handling
  • Great communication skills
  • Amazing problem solver
  • POS system management
  • Maintaining machine problems
  • Fast attentive learner
  • Positive and professional
  • Friendly and outgoing
  • Exceptional customer service
  • Speedy and efficient
  • Sales expertise

Affiliations

  • working on cars
  • repairing hardware around the house
  • baking and cooking for others
  • taking care of my cats
  • watching documentaries
  • traveling

Timeline

Barista

Starbucks
08.2024 - Current

Barista

Dunkin Donuts
04.2020 - 08.2024

High School Diploma -

Nathan Hale

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Olivia Adams