Olivia Alcantar
Lodi,CA
Summary
Efficient and proactive professional in hospitality, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management and customer service. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
8
8
years of professional experience
Work History
Busser/Server Assistant
University Plaza Hotel
Lodi, CA
09.2016 - Current
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Took initiative to help others whenever necessary.
- Greeted guests with friendliness and professionalism.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Responded promptly to requests from other staff members.
- Effectively multitasked within fast-paced environment.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Building Futures Academy
Stockton, CA09-2016
Skills
- Professional appearance
- Working under pressure
- Station restocking
- Shift flexibility
- Positive attitude
- Team collaboration
- Customer service excellence
- Attention to detail
- cash handling
Timeline
Busser/Server Assistant
University Plaza Hotel
09.2016 - Current
High School Diploma -
Building Futures Academy
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