Olivia Amergian
Orlando
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level psychological intern position. I am eager to help my team achieve company goals as well as patient satisfaction and recovery. I am a dependable candidate successful at managing multiple priorities with a positive attitude, with a willingness to take on added responsibilities to meet team goals. I am hoping to seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Server
Luna Italian Cuisine
10.2020 - Current
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with coworkers as well as kitchen staff to deliver customer satisfaction in a timely manner.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating customer satisfaction.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL12.2025
Skills
- Languages: Fluency in English as well as American Sign Language
- Computer: Proficient in Microsoft Office (Word, Excel, Access, and PowerPoint)
Social Media: Proficient with Facebook, Instagram, Twitter, Pinterest, LinkedIn, TikTok, and YouTube - Community Mental Health Programs
- Mental Health Wellness
- Phone Etiquette
- Group Dynamics
- Patient Rapport
- Positive Reinforcement Strategies
- Constructive Feedback
- Organization
President and Founder of Mental Health Awareness Club
Myself and my club advocated for the education and understanding of mental health among the student body through various tactics including volunteer and donation opportunities regarding mental health facilities, helping students identify their in-school and outside resources, and providing a communicative environment for students to relate to one another.
Timeline
Server
Luna Italian Cuisine
10.2020 - Current
Bachelor of Science - Clinical Psychology
University of Central Florida
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