Olivia Anderson
Washington,PA
Summary
Well-qualified manager and sales agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Licensed Real Estate Sales Agent & Office Manager
River Point Realty
12.2019 - Current
- Utilized advanced technology tools such as CRM systems, digital signatures platforms, and virtual tours.
- Stayed current on local market trends to provide expert advice to clients.
- Collaborated with a diverse team of professionals, including mortgage brokers, attorneys, inspectors, and appraisers for smooth transactions.
- Managed contracts, confidential documents, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Office manager of real estate team managing transactions, daily operations, confidential files, deposit checks, scheduling, and new hires - June 2023 - July 2024
Lead Bank Teller
PNC Bank
01.2018 - 07.2018
- Effectively coach and lead new and current team members to satisfying brand - specific customer experience and creating loyalty.
- Managed high volume cash inventory, ensuring accurate balancing of vault and individual teller drawers daily.
- Supported branch management by assisting in audits, identifying suspicious activity, and leading problem resolution tactics at internal and customer levels.
- Maintained compliance with federal regulations and bank policies, mitigating risk exposure for institution.
- Effectively created teller schedule to maintain appropriate coverage.
Retail Sales Supervisor
Victoria's Secret & PINK
06.2014 - 02.2018
- Enhanced customer satisfaction by providing exceptional service and upholding brand standards while addressing concerns promptly.
- Oversaw daily operations of sales floor; driving brand value and delegating tasks appropriately to ensure smooth functioning at all times.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Implemented loss prevention strategies, reducing instances of theft and shrinkage within store.
- Created timely and accurate inventory, cash and production reports for senior managers.
Education
BBA - Finance
California University of Pennsylvania
California, PA12.2017
Associate of Science - Business Management
California University of Pennsylvania
California, PA12.2017
Associate of Arts - Psychology
California University of Pennsylvania
California, PA12.2017
High School Diploma -
Trinity Area High School
Washington, PA06.2013
Skills
- Real Estate Overall Individual Sales
- Team Coordinator Transaction Management
30 transactions $75 million sales
250 transactions $50 million sales
- Operations Management
- Customer Relationship Management (CRM)
- Business Development
Licensing
PA Licensed Real Estate Sales Agent - 2018 - Current
Timeline
Licensed Real Estate Sales Agent & Office Manager
River Point Realty
12.2019 - Current
Lead Bank Teller
PNC Bank
01.2018 - 07.2018
Retail Sales Supervisor
Victoria's Secret & PINK
06.2014 - 02.2018
BBA - Finance
California University of Pennsylvania
Associate of Science - Business Management
California University of Pennsylvania
Associate of Arts - Psychology
California University of Pennsylvania
High School Diploma -
Trinity Area High School
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