Olivia Armstrong
Killeen,Texas
Summary
Self-directed individual motivated to apply education and experience in job role. Excellent listener and comfortable completing various tasks to keep operations running smoothly. Very passionate and currently working on receiving Court Reporting Certification.
Overview
4
4
years of professional experience
Work History
Dental Assistant Intern
Dental Center of Belton
Belton , TX
06.2024 - Current
- Maintained an organized and clean environment in the dental office, including sterilizing instruments and equipment.
- Scheduled appointments for patients in accordance with practice policies.
- Promptly reported any changes or concerns about a patient's condition to the dentist or hygienist.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Project Heartbeat Assistant
Belton ISD
Belton, TX
02.2023 - Current
- Answered incoming calls, responded to emails, faxes and other inquiries from students, families, and other admin.
- Organized and maintained filing systems for documents and records.
- Provided HR administrative assistance to management team.
- Used filing systems to improve document management and organization.
Restaurant Waitress
Olive Garden
Temple, TX
02.2022 - 11.2023
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Managed multiple tasks simultaneously while maintaining high levels of accuracy.
Restaurant Waitress
Mexicano Grille
Belton, TX
07.2021 - 02.2022
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
Intern
Rustic Peach Studio
Belton, TX
03.2020 - 08.2021
- Resolved issues to meet customer requirements.
- Worked alongside senior team members to learn related job tasks and roles.
- Asked questions about tasks to learn techniques and how to operate without supervision.
- Achieved and maintained strong client and stakeholder relationships.
Education
High School Diploma -
Belton High School
Belton, TXCPR Certified
Skills
- Communication Skills
- Cleanliness and Organization
- Photography Experience
- Customer Service Experience
- Dental Assisting Experience
- Critical Thinking Skills
- Software proficiency
- Social perceptiveness
Additional Information
- References available upon request
Timeline
Dental Assistant Intern
Dental Center of Belton
06.2024 - Current
Project Heartbeat Assistant
Belton ISD
02.2023 - Current
Restaurant Waitress
Olive Garden
02.2022 - 11.2023
Restaurant Waitress
Mexicano Grille
07.2021 - 02.2022
Intern
Rustic Peach Studio
03.2020 - 08.2021
High School Diploma -
Belton High School
CPR Certified
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