Olivia Arnold
Cleveland,OH
Summary
Dynamic creative director and accomplished author of six published works with over a decade of experience in producing impactful social media, video, and design for faith-based brands. Successfully served more than 200 clients in the past seven years; skilled in shooting and editing short-form videos, designing compelling graphics, crafting engaging captions, and authentically sharing stories. Proven ability to manage public-facing accounts effectively, even in high-pressure situations with intensified audience engagement. Passionate about leveraging creativity to inspire and connect communities through meaningful content.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Founder & CEO • Creative Director, Brand & Digital Strategist
Emerge Consulting Firm, LLC
01.2018 - Current
- Served 200+ clients over seven years across brand design, event marketing creative, social media design, websites, and landing pages
- Creative director for social media influencers and faith-based brands, including 316 Collection (Christian apparel), Dr. Alexis McClinton, and Dr. LaTanya Moore, leading multiple campaigns and event launches
- Shoot, edit, and produce short-form and campaign video for launches, client events, and YouTube channels, including vertical-first video campaigns
- Design carousels, quote cards, template systems, event graphics, websites, and landing pages built to convert
- Guide authors and ministry leaders from manuscript through launch event, book publication, workbooks, and course builds
- Author of six published works, including a guided planner and a children's book; created and led the multi-author collaboration Permission to Emerge, with a seventh book in progress
- Speaker and workshop facilitator; created and taught Canva brand-management classes and video trainings for clients
Marketing & Communications Coordinator
Case Western Reserve University • Dental Medicine
01.2017 - 01.2018
- Ran social media and email for the school (Facebook, Twitter, LinkedIn), lifting engagement and responsiveness 17% with new campaign strategies
- Created all published materials, advised the Dean and senior leadership on brand, and led print production for the school newsletter and magazine as a contributing writer
Independent Marketing Consultant
Creative in His Image, LLC
01.2013 - 01.2017
- Designed brands for startups and ministries: logos, identity systems, content calendars, social layouts, and awareness campaigns
- Built websites and landing pages, ran email campaigns, and served as content manager and copywriter across client social accounts and newsletters
Implementation Specialist (2013–2017)
KeyBank
01.2013 - 01.2017
- Managed B2B client onboarding and training, meeting or exceeding monthly acquisition and conversion targets
Mail & Social Engagement Specialist (2009–2011)
KeyBank
01.2009 - 01.2011
- First responder on KeyBank's public social channels, resolving comments and escalations in high-visibility threads
- Built loyalty and email programs driving a 20% revenue increase
Education
MBA - Marketing
DeVry University, Keller Graduate School of Management
Cleveland, OH06.2015
BS - Business Management (Project Management)
DeVry University
Cleveland, OH12.2013
AAS - Web Development & Interactive Media
Cuyahoga Community College
Cleveland, OH05.2009
Skills
- Video: Short-form, vertical-first Reels; shooting, editing, launch and event video; YouTube production
- Design: Carousels, quote cards, brand templates, event graphics, websites; Canva expert and class creator
- Writing & Voice: Captions, scripts, email copy, long-form; testimony and story-driven content
- Platforms: Facebook, Instagram, X, LinkedIn, YouTube; Mailchimp, Constant Contact
- Community: Comments, DMs, and escalations on public-facing accounts, including high-visibility threads
- Faith-Based Brands: A decade serving ministries, authors, and Kingdom entrepreneurs
Websites
Certification
- Social Media Certification — Shaw University
- Change Management Specialist (CMS) — Management and Strategy Institute
Timeline
Founder & CEO • Creative Director, Brand & Digital Strategist
Emerge Consulting Firm, LLC
01.2018 - Current
Marketing & Communications Coordinator
Case Western Reserve University • Dental Medicine
01.2017 - 01.2018
Independent Marketing Consultant
Creative in His Image, LLC
01.2013 - 01.2017
Implementation Specialist (2013–2017)
KeyBank
01.2013 - 01.2017
Mail & Social Engagement Specialist (2009–2011)
KeyBank
01.2009 - 01.2011
MBA - Marketing
DeVry University, Keller Graduate School of Management
BS - Business Management (Project Management)
DeVry University
AAS - Web Development & Interactive Media
Cuyahoga Community College
CONTACT
- Cleveland, OH (Remote)
- 216-400-3976
- Oarnold84@yahoo.com
- @emergewithliv