Overview
Work History
Education
Skills
Certification
Additional Qualifications
Timeline
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Olivia Arredondo

Corona,CA

Overview

14
14
years of professional experience
1
1
Certification

Work History

Special Education Paraprofessional

ProCare Therapy
Corona, CA
04.2024 - Current
  • Supported students with disabilities, providing one-on-one and small group instruction
  • Assisted with academic instruction, behavioral interventions, and individualized learning strategies
  • Assisted with classroom management, lesson preparation, and record-keeping
  • Fostered positive relationships with students, teachers, and parents to ensure student success

Collections Agent

LSPG LLC
Garden Grove, CA
11.2022 - 04.2024
  • Negotiated payment plans and maintained positive customer relations, improving collections rates
  • Managed high-volume calls, utilizing automated dialing systems to maximize outreach
  • Resolved customer disputes efficiently, ensuring compliance with regulations and company standards

Bar Manager

Royal Vista Golf Course
Walnut, CA
08.2020 - 11.2022
  • Led daily pre-shifts, ensuring team alignment on service points, menu updates, and event preparation
  • Managed cash, food cost controls, and staff operations to ensure smooth and profitable shifts
  • Provided excellent guest relations and conflict resolution, maintaining high customer satisfaction
  • Managed a team of servers and bartenders, ensuring efficient service during high-volume events

Shift Leader

Buffalo Wild Wings
Various Locations
08.2012 - 11.2022
  • Oversaw store operations including customer service, inventory, safety, and cash control
  • Trained new staff and ensured consistent performance through positive feedback and guidance
  • Resolved guest conflicts and provided quality customer service to enhance satisfaction
  • Identified and implemented strategies to reduce inventory shortages and improve profitability

Education

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Cypress Community College
Cypress, CA
06.2013

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Richard Gahr High School
Cerritos, CA
06.2010

Skills

  • Conflict Resolution
  • Leadership & Team Management
  • Time Management & Multitasking
  • Cash Handling & Inventory control

Certification

  • CPR certified
  • Food Handler Certification
  • Bartender License

Additional Qualifications

  • Experience supporting students with moderate to severe disabilities
  • Behavior intervention support
  • One-on-one instruction
  • Small group instruction
  • Redirecting and de-escalating student behaviors
  • Supporting students with autism and developmental disabilities
  • Assisting with classroom routines and transitions
  • Positive reinforcement strategies
  • CPR certified

Timeline

Special Education Paraprofessional

ProCare Therapy
04.2024 - Current

Collections Agent

LSPG LLC
11.2022 - 04.2024

Bar Manager

Royal Vista Golf Course
08.2020 - 11.2022

Shift Leader

Buffalo Wild Wings
08.2012 - 11.2022

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Cypress Community College

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Richard Gahr High School
Olivia Arredondo