Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Olivia Arroyo

Albuquerque,NM

Summary

I am a student working toward a Bachelor’s degree in Business Management, complemented by an Associate’s degree in Arts. I have great leadership and teamwork abilities, honed through collegiate volleyball, alongside over 80 hours of community service dedicated to youth support initiatives. Experienced in customer service and operations at Project 150, Tropical Smoothie, Whole Foods, and Costco, demonstrating a strong capacity to balance academic, athletic, and professional commitments effectively.

Overview

7
7
years of professional experience

Work History

Bakery Wrapper

Costco
Albuquerque, New Mexico
05.2025 - Current
  • Provided accurate information about product selection including prices, availability, nutritional facts.
  • Wrapped bakery items such as breads, pastries, pies, cakes, and cookies individually or in packages for sale.
  • Assisted customers with special requests such as custom-made cakes or large orders placed ahead of time.
  • Stocked shelves with freshly baked goods while rotating older items to maintain inventory levels.

Boutique Specialist

Project 150
Las Vegas, Nevada
03.2022 - 01.2024
  • Greeted customers and asked questions to assess needs
  • Secured consistent customer sales with knowledgeable, friendly support
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance
  • Prepared merchandise for purchase or rental
  • Kept store shelves, racks and bins presentable with resets

Team Member

Whole Food Market
Albuquerque, New Mexico
02.2024 - 05.2024
  • Maintained positive working relationship with fellow staff and management.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Answered phone calls regarding inquiries about products or services.

Team Member

Tropical Smoothie
Albuquerque, New Mexico
02.2024 - 02.2024
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Followed established protocols and made smoothies according to company recipes.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Volunteer

The Rock at Noonday Church
Albuquerque, NM
12.2018 - 12.2018
  • Served food, drinks and plasticware to homeless people during the holidays
  • Cleaned tables swept floors after food service

Education

University of New Mexico
Albuquerque, NM
12-2027

Associate in Arts (A.A.) -

College of Southern Nevada
Las Vegas, NV
05.2024

High School -

Coronado High School
Henderson, NV
05.2022

Some College (No Degree) - Business Management

Xavier University of Louisiana
New Orleans, LA

Skills

  • Time management
  • Attention to detail
  • Goal oriented
  • Customer service
  • Hardworking
  • Fast learner
  • Effective communication
  • Problem solving
  • Team collaboration
  • Sales promotion
  • Detail orientation

Affiliations

  • I like to take walks and be out in nature
  • I like to workout in the gym
  • I love spending time with my family
  • I play volleyball

Accomplishments

  • 4.0 gpa

Timeline

Bakery Wrapper

Costco
05.2025 - Current

Team Member

Whole Food Market
02.2024 - 05.2024

Team Member

Tropical Smoothie
02.2024 - 02.2024

Boutique Specialist

Project 150
03.2022 - 01.2024

Volunteer

The Rock at Noonday Church
12.2018 - 12.2018

University of New Mexico

Associate in Arts (A.A.) -

College of Southern Nevada

High School -

Coronado High School

Some College (No Degree) - Business Management

Xavier University of Louisiana

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