Olivia Arsenault
Leominster,MA
Summary
I believe my academic and work experience thus far makes me an excellent candidate for this position. I have acquired a strong skill set in interacting with children, planning and leading recreational activities, responding to behavioral issues, and maintaining a fun and safe environment. Additionally, I have 2 years experience working inpatient with adolescents and adults. Being able to work as a mental health worker gave me an extensive background in therapeutic care and patient support. I participated in effective collaboration and adaptability and focused on delivering compassionate care and fostering a positive, team-oriented environment. I am confident my work experience and Psychology education, along with my positive and empathetic nature set me up for success to help people who are impacted by mental health disorders, developmental disabilities, brain injury, substance abuse disorders or other challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Counselor
TaraVista Behavioral Health Center
12.2022 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Enhanced patient well-being by providing compassionate care and monitoring mental health status.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Advocated for patient needs within healthcare system, ensuring access to necessary resources.
Camp Counselor/Supervisor
Leominster Recreation Department
06.2016 - 08.2021
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Worked with children of varying age, interest, skill and developmental levels
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
- Completed written and oral staff performance evaluations, recommending improvements and recognizing success through reward systems and feedback
Receptionist
Fitton Moving and Storage
09.2020 - 03.2021
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from callers seeking information
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided callers with address, directions, company website and related information
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Kept accounts in balance and ran daily reports to verify totals
Education
Bachelor of Science - Psychology - Concentration in Mental Health
Worcester State University
Worcester, MA05.2022
Skills
- Friendly, Positive Attitude
- Empathetic
- Flexible and Adaptable
- Scheduling and Planning
- Enforcing Rules
- Organization and Efficiency
- Active Listening
- Crisis Intervention
- Patient Advocacy
Certification
CPR and AED Certification, National CPR Foundation, 07/05/21
Cover Letter
10/25/22, Open Sky Community Services, Worcester, MA, 01602, I write this letter to express my interest in the Residential Counselor position at Open Sky Community Services. I recently graduated from Worcester State University with a Bachelor’s degree in Psychology with a concentration in Mental Health. As I prepare to start my career in mental health services, I found this position very interesting as it provides great opportunity to work with people struggling with emotional or behavior disturbances and help create a welcoming and effective treatment plan while also allowing them to live independently as possible. I believe my academic and work experience thus far makes me an excellent candidate for this position. I have four years of experience working directly with children between the ages of 4 and 12 years. Through this experience, I have acquired a strong skill set in interacting with children, planning and leading recreational activities, responding to behavioral issues, and maintaining a fun and safe environment. I am confident my work experience and Psychology education, along with my positive and empathetic nature set me up for success as a residential counselor to people who are impacted mental health disorders, developmental disabilities, brain injury, substance abuse disorders or other challenges. I will make myself available to meet with you at your earliest convenience. I look forward to speaking with you directly regarding this opportunity. Thank you in advance for your time and consideration.
Timeline
Mental Health Counselor
TaraVista Behavioral Health Center
12.2022 - Current
Receptionist
Fitton Moving and Storage
09.2020 - 03.2021
Camp Counselor/Supervisor
Leominster Recreation Department
06.2016 - 08.2021
Bachelor of Science - Psychology - Concentration in Mental Health
Worcester State University
Similar Profiles
Kassandra HallKassandra Hall
Mental Health Counselor at Taravista Behavioral Health CenterMental Health Counselor at Taravista Behavioral Health Center
Crystal BruceCrystal Bruce
Mental Health Support Worker at Worcester Recovery Center And HospitalMental Health Support Worker at Worcester Recovery Center And Hospital
Doreen McDonaldDoreen McDonald
Staff Nurse at TaraVista Behavioral Health Hospital-Devens, MAStaff Nurse at TaraVista Behavioral Health Hospital-Devens, MA
Erin RosaErin Rosa
Reimbursement Specialist at Allcare Plus PharmacyReimbursement Specialist at Allcare Plus Pharmacy
Jovani RiveraJovani Rivera
Market Basket Cashier at Market BasketMarket Basket Cashier at Market Basket