OLIVIA BARRAGAN
Klahanie Eye Care Center
North Bend,WA
16
years of professional experience
Quick learning, reliable current optometric technician, with 6 years management experience in customer service, who has had much success with strengthening fellow employees skills as well as my own. Great work ethic, eager to learn, and willing to help in any way I can.
Work History
Optometric Technician
6 Years 2 Months- Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
- Collaborated with optometrists to ensure smooth workflow during examinations and procedures, enhancing overall efficiency.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
Assistant General Manager
11 Years- Establish standards for personnel performance and customer service.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule staff hours and assign duties.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Order and purchase equipment and supplies.
Education
High School Diploma
Skills
Ambitious
Quick Learner
Reliable
Team Player
Great Customer Service
Detail Oriented
Timeline
Optometric Technician
Klahanie Eye Care Center
07.2020 - CurrentRead More
Assistant General Manager
Taco Time NW
07.2010 - 07.2021Read More
Two Rivers School
High School Diploma
Read More