Olivia Barrera
Bentonville,Arkansas
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
7
7
years of professional experience
Work History
Analyst
Keeping The Yes
08.2022 - Current
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Used statistical methods to analyze data and generate useful business reports.
Barista
7Brew Coffee Company
03.2018 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Intern
Children Safety Center
08.2020 - 12.2020
- Orchestrated plan of action for child’s well-being
- Communicating plans with the child, parents, officers assigned to case, and public defender representing the case
- Acquired over 50 sponsors to donate items for 80+ families in the Northwest Arkansas area for Christmas.
Intern
Benton County Juvenile Detention Center
01.2020 - 05.2020
- Facilitated weekly group sessions with ‘Girl Circle’ to curate a safe place for females
- Mentored 20+ teenagers in the detention center, by performing weekly check-ins to ensure their success under probation.
Monitor
Walmart Building Control Systems
05.2017 - 09.2017
- Monitored hundreds of Walmart and Sam’s Clubs refrigeration systems throughout the US and Puerto Rico
- Alerted store and club associates of refrigeration service interruptions
- Assessed situations and determine a resolution, alerting local technicians and coming to a resolution with technician
- Logged data and followed up with store and club managers to ensure problem was completed to stores satisfactory with limited loss of merchandise
- Monitored Puerto Rico’s outages during the category 5 storm, hurricane Irma.
Education
Bachelor of Social Work -
University of Arkansas
Fayetteville, AR2020
Skills
- Excel Proficiency
- Time management
- Adaptability
- Trainer
- Problem Solver
- Client Meetings
- Strategic Planning
- Analytical Thinking
Timeline
Analyst
Keeping The Yes
08.2022 - Current
Intern
Children Safety Center
08.2020 - 12.2020
Intern
Benton County Juvenile Detention Center
01.2020 - 05.2020
Barista
7Brew Coffee Company
03.2018 - 07.2021
Monitor
Walmart Building Control Systems
05.2017 - 09.2017
Bachelor of Social Work -
University of Arkansas
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