Olivia Barrett
Fullerton,CA
Summary
Craftsperson, server, and barista with extensive experience in delivering high-quality projects on time. Proven track record in providing exceptional customer service while maintaining safety standards. Skilled in managing multiple projects simultaneously and performing effectively under pressure. Comfortable working in fast-paced environments with a strong focus on efficiency and quality.
Overview
7
7
years of professional experience
Work History
Ceramic Studio Assistant
Punk Rock Pottery
Fullerton, California
04.2026 - Current
- Manufactured 50-60 mugs per week in home ceramic studio, enhancing team production capacity
- Designed and updated website to showcase products, sales, and events, improving online visibility
- Taking professional photos of finished work to bring to the website store
- Managed social media accounts to authentically promote business and engage with community
Ceramic Studio Assistant
Danny D's Mud Shop
Los Angeles, California
07.2025 - 04.2026
- Operated pottery wheels, producing 30-60 cups daily to meet production demands.
- Maintained and operated ceramic kilns to fire ceramic pieces at appropriate temperatures and stages
- Collaborated with team to carve, paint, and glaze large batches of ceramic works, enhancing overall quality and consistency.
- Maintained cleanliness and organization of work areas, tools, and equipment in ceramic studios for optimal workflow.
Store Manager
The Potters Center
Boise, Idaho
09.2021 - 05.2025
- Trained and supervised staff to enhance customer service and deepen product knowledge, leading to improved customer satisfaction.
- Managed inventory through stock ordering and loss prevention strategies, safeguarding assets and ensuring product availability.
- Developed promotional displays to attract customers and highlight new products.
- Collaborated with suppliers to ensure quality product selection and maintain accurate pricing.
- Managing all social media accounts and contributing to promoting and gaining attention online for our physical store, sharing artists of the month, new products, and fresh classes to join.
- Operated forklift to handle and store clay orders, ensuring accurate inventory management in warehouse.
Server
Lucky Fins
Boise, Idaho
03.2022 - 06.2023
- Provided excellent customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved complaints professionally.
- Upsold menu items and promoted daily specials to enhance guest experience.
- Managed guest orders efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining areas and tables.
Barista
Java Boise
Boise, ID
06.2021 - 09.2021
- Same industry as prior experience, different location supporting move to new city hours away.
- Ability to transition how things were done from previous location to the new one.
- Trained new baristas on beverage preparation and customer service practices.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Java Twin Falls
Twin Falls, Idaho
07.2019 - 06.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed cash register operations, processing payments accurately and efficiently.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Efficiently prepared breakfast and lunch menu items.
Education
Bachelor of Arts - Ceramics
College of Southern Idaho
Twin Falls, ID05-2021
High School Diploma -
Twin Falls High School
Twin Falls05-2018
Skills
- Point-of-sale systems
- Time management
- Problem solving
- Strong work ethic
- Hospitality service expertise
- Professional demeanor
- Positive guest interactions
- Ceramic production
- Kiln operation
- Pottery wheel techniques
- Website management
- Social media marketing
- Customer service
Timeline
Ceramic Studio Assistant
Punk Rock Pottery
04.2026 - Current
Ceramic Studio Assistant
Danny D's Mud Shop
07.2025 - 04.2026
Server
Lucky Fins
03.2022 - 06.2023
Store Manager
The Potters Center
09.2021 - 05.2025
Barista
Java Boise
06.2021 - 09.2021
Barista
Java Twin Falls
07.2019 - 06.2021
Bachelor of Arts - Ceramics
College of Southern Idaho
High School Diploma -
Twin Falls High School