Rima Hesari
Jacksonville,FL
Summary
Multilingual and motivated professional with experience in retail, beauty, wellness, and community service. Skilled in customer service, sales, and client relations, with strong abilities in scheduling, Microsoft Office tools, and team collaboration. Dedicated to providing outstanding customer experiences and making a positive impact in both professional and volunteer roles.
Overview
3
3
years of professional experience
Work History
Pilates Studio Assistant
Winter Park Pilates Studio
Orlando, FL
01.2022 - 01.2025
- Managed scheduling and daily studio operations for clients and instructors.
- Provided front-desk support, ensuring smooth class flow and positive experiences.
- Assisted instructors with class preparation and client engagement.
- Processed payments and maintained client records with accuracy.
Sales Associate
Victoria’s Secret
03.2022 - 04.2023
- Guided customers in product selection, styling, and fittings.
- Consistently exceeded sales targets through upselling and client engagement.
- Processed transactions and returns accurately.
- Maintained brand standards through store upkeep and displays.
Beauty Advisor
Sephora
03.2022 - 02.2023
- Delivered personalized skincare and makeup consultations tailored to client needs.
- Built lasting client relationships through expert product knowledge.
- Supported sales goals by upselling and managing inventory.
- Assisted with merchandising and maintaining brand presentation.
Education
Associate of Arts Degree -
Florida State College At Jacksonville
Jacksonville, FL04-2023
High School Diploma -
Westside High School
Jacksonville, FL05-2022
Skills
- Multilingual Communication
- Customer Service Excellence
- Sales & Upselling
- Beauty & Skincare Expertise
- Scheduling & Calendar Management
- Administrative Support
- Microsoft Office Suite
- Point-of-Sale Systems
- Inventory Management
- Visual Merchandising
- Team Collaboration
- Problem-Solving & Conflict Resolution
- Time Management & Organization
- Client engagement
Volunteer Experience
- Volunteer Teacher – Children’s Classes, Community Center, 03/20 - 12/21, Planned and taught educational and recreational activities for children., Helped foster a safe, engaging, and supportive learning environment., Encouraged creativity, teamwork, and participation among young learners., Collaborated with other volunteers to organize class schedules and materials.
- Youth Volunteer, YMCA, 05/19 - 07/19, Assisted in organizing youth programs, activities, and community events., Provided support to staff by welcoming participants and helping with setup., Developed strong communication and teamwork skills through collaboration., Promoted a positive and inclusive environment for children and families.
Timeline
Sales Associate
Victoria’s Secret
03.2022 - 04.2023
Beauty Advisor
Sephora
03.2022 - 02.2023
Pilates Studio Assistant
Winter Park Pilates Studio
01.2022 - 01.2025
Associate of Arts Degree -
Florida State College At Jacksonville
High School Diploma -
Westside High School
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