Olivia Bates
Westminster,MD
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Panera Bread
01.2024 - Current
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
Cashier
Raising Cane's Chicken Fingers
07.2023 - 01.2024
- Collaborated with team members to ensure smooth workflow during peak hours.
- Monitored inventory levels at the register, communicating restock needs to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Winters Mill High School
Westminster, MD06-2025
Cosmetology License - Cosmetology
Carroll County Career And Technology Center
Westminster, MD06-2025
Skills
- Customer transaction processing
- Point-of-sale operation
- Cash handling accuracy
- Inventory monitoring
- Haircutting, styling, and coloring
- Manicures, pedicures and basic makeup
- Skin care and facial treatments
- Product and retail knowledge (Redken, Paul Mitchell etc)
- Friendly, professional client communication
- Sanitation, safety, and cleanliness
- Appointment scheduling and time management
Accomplishments
Achieved Skills USA and receiving my cosmetology license and Barbicide certificate. Honor roll in school.
Certification
Licensed cosmetologist, participant in Skills USA, Barbicide
Languages
English
Full Professional
Timeline
Cashier
Panera Bread
01.2024 - Current
Cashier
Raising Cane's Chicken Fingers
07.2023 - 01.2024
High School Diploma -
Winters Mill High School
Cosmetology License - Cosmetology
Carroll County Career And Technology Center