Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Olivia Baumann

Franklin,Wisconsin

Summary

Goal-oriented college graduate with a degree in political science and expertise in current and historical geopolitics. Recipient of the Eric Olsen / Anna Olsen-Thom scholarship for exceptional work in the department. Seeking entry-level position in government relations or related field. Skilled in relationship-building, analysis, communication, and research.

Overview

5
5
years of professional experience

Work History

Product Lister

KENDOR
Franklin , WI
10.2023 - Current
  • Conducted research on competitors' products and pricing to determine the best listing prices.
  • Performed quality assurance testing on new features related to product listing functionality prior to launch.
  • Edited existing product listings to update information and improve visibility in search results.
  • Created images of products for online store listings, utilizing photo-editing software.
  • Followed strict guidelines regarding product labeling and packaging requirements.
  • Assembled boxes and containers for packaging purposes.
  • Utilized hand tools for manual packaging tasks when necessary.

Barista

Biggby
Franklin , WI
01.2022 - 07.2023
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Ground beans for espresso shots according to individual customer specifications.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Sales Associate

The North Face
Brookfield, WI
12.2019 - 08.2021
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Demonstrated product features and benefits for customers' needs.

Inventory Associate

KENDOR
Franklin, WI
06.2019 - 08.2019
  • Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
  • Maintained cleanliness and organization of warehouse stockrooms.
  • Supported other departments by providing requested information about products or services.

Education

Bachelor of Arts - Political Science

Carthage College
Kenosha, WI
05-2024

Skills

  • Computer Literacy
  • Research
  • Adaptive Learning
  • Strong Writing Skills
  • Search Engine Optimization
  • Communication
  • Leadership
  • Critical Thinking
  • Analysis
  • Self Motivation
  • Teamwork and Collaboration

Accomplishments

  • Completion and exceeded expectations of my Senior Thesis
  • Recipient of the Eric Olsen / Anna Olsen-Thom political science scholarship

Timeline

Product Lister

KENDOR
10.2023 - Current

Barista

Biggby
01.2022 - 07.2023

Sales Associate

The North Face
12.2019 - 08.2021

Inventory Associate

KENDOR
06.2019 - 08.2019

Bachelor of Arts - Political Science

Carthage College

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Olivia Baumann