Coordinated with pharmacies and obtained necessary provider approval to manage over 50 patient's medications.
Handled billing procedures accurately through insurance eligibility verification and obtaining prompt payment from both patients and insurance providers.
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Medical Scheduling Coordinator
Inova Loudoun Ambulatory Surgery Center
06.2023 - 09.2023
Created surgery schedule and applied scheduling guidelines for over 1,500 monthly procedures.
Verified diagnosis and procedure codes, insurance eligibility and benefits, and obtained authorization for procedures
Coordinated with over 70 physicians and their offices to schedule elective surgical procedures.
Project Mentor
Global Education Office
09.2022 - 05.2023
Provided guidance and orientation to new students, focusing on cultivating global cultural awareness.
Participated in Global Education Office sponsored workshops and advising sessions to develop program initiatives that assisted new students' pursuits of becoming global citizens.
Teaching Assistant- Intelligence Operations
Virginia Tech
01.2023 - 06.2023
Instructed new students on the intelligence process and how it contributes to, and is guided by, national security priorities.
Assessed how the government gathers, analyzes, and utilizes information used to establish and continue specific policies towards matters of national security.
Researched the impacts of the intelligence process and counterintelligence requirements to develop holistic program guidance.
Assistant Manager
Bluemont Vineyard
07.2018 - 06.2023
Developed a daily communications program with management to improve supply chain equilibrium and customer experience.
Created social media initiatives that improved the company's brand identity and expanded its advertising reach.
Facilitated situational awareness within the company that advocated for customers with disabilities and improved overall courtesy to all guests.
Education
Bachelor of Arts - National Security And Foreign Affairs, Russian
Virginia Tech
Blacksburg
05.2023
Skills
Russian Linguist
Project Management
Technical Analysis
Operations Oversight
Social Media Strategy
Research and Analytics
Relevant Experience
Russian Flagship Program
Participated in rigorous coursework at home and abroad to achieve professional-level proficiency in Russian.
Adapted linguistic skills and cultural proficiency to meet the challenges of a shifting global economic and political landscape.
Member of the Virginia Tech in Latvia program sponsored by the United States Department of Defense.
Attended Russian language, culture, and geography classes in an intensive eight-week program in Daugavpils, Latvia.
Relevant Coursework
The CIA in Today's World
Ukraine Diplomacy & Security
Intelligence & National Security
Russian for Oral Proficiency
Russian Civilization
Foreign Policy & Diplomacy
Service
Gamma Phi Beta Sorority
Supported the Academic Chairwoman position to ensure members were excelling in academic coursework.
Timeline
Medical Receptionist
HealthyU Behavioral Health
01.2024 - Current
Medical Scheduling Coordinator
Inova Loudoun Ambulatory Surgery Center
06.2023 - 09.2023
Teaching Assistant- Intelligence Operations
Virginia Tech
01.2023 - 06.2023
Project Mentor
Global Education Office
09.2022 - 05.2023
Assistant Manager
Bluemont Vineyard
07.2018 - 06.2023
Bachelor of Arts - National Security And Foreign Affairs, Russian