Olivia Blackwood

I nannied 9am-5pm for two boys, ages 3 and 5 over the summer of 2023.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Took care of 2 cats whenever owners were out of town.

• Prepared food and water following instructions from pet owners.
• Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
• Communicated professionally with pet owners via phone, email, and text.
• Gave animals proper attention to promote secure environment in owner's absence.
• Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
• Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.