Olivia Booher
Homosassa,FL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
Work History
Host/Food Runner
Crumps Landing
2023.02 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
Food Service Worker
Twistee Treat Usa
2022.06 - 2023.02
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
High School Diploma -
Lecanto High School
Lecanto, FL05.2023
Skills
- Tact and Diplomacy
- Active Listening and Communication
- Suggestive Selling Techniques
- Microsoft Windows
- Servsafe Certified
- Phone Inquiries
- Effective Communication
- Time Management
- Critical Thinking
Timeline
Host/Food Runner
Crumps Landing
2023.02 - Current
Food Service Worker
Twistee Treat Usa
2022.06 - 2023.02
High School Diploma -
Lecanto High School
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