Olivia Bosselman
Clinton,MA
Summary
Hi, my name is Olivia Bosselman. I am a recent graduate of Clinton High School and looking to pursue a career in law enforcement. I am a hardworking individual who excels in safety awareness, crowd management, conflict-resolution, active listening, quick problem solving, computer skills, and have an intense passion for learning new skills. My previous employment and multi-sport background has instilled the commitment and importance of a safe and orderly work and team environment. I am writing to express my interest in the Solomon Pond Mall security position. I am confident with my experience and professionalism I can be a true asset to your team.
Overview
3
3
years of professional experience
Work History
Cinema Employee
West Boylston Cinema
08.2023 - 03.2024
- Customer Service : Greet customers with a positive attitude, answer questions and concerns, and assist with the purchasing of tickets, food, and beverages.
- Ticket Sales : Sell tickets at the box office, check tickets at the door, and direct customers to correct theater.
- Concessions Management : Operate concession stand, prepare food and beverages, and authorize sales through cash or electronic payments.
- Theater Management : Assure cleanliness in the building, including lobbies, bathrooms, and individual theaters.
- Operate Smoothly : Ensure that customers are satisfied, de-escalate difficult situations, and represent the company respectfully and maturely.
Front Desk Employee
Ciccone Family Fitness Center
06.2021 - 11.2022
- Customer Service : Kindly greet and welcome guests, ensuring a positive atmosphere for the customer.
- Checking In Guests : Assist with the purchasing of memberships, merch, and key cards.
- Client Documentation : Ensure that information of customers is documented accurately and securely.
- Provide Information : Answer individual questions regarding directions, prices, and use of equipment.
- Maintaining Lobby and Equipment : Regularly clean equipment and lobby, guaranteeing a clean and pleasant atmosphere.
- Security and Safety : Follow proper security guidelines and protocols, including monitoring of security footage, guest access, and private information.
- Maintaining Inventory : Routinely restock bathroom supplies, spray bottles, and clean towels.
Education
High School Diploma -
Clinton High School
Clinton, MA06-2024
Skills
- Cleanliness maintenance
- Adaptability and resilience
- Teamwork
- Leadership
- Quick Problem Solving
- Crowd Management
- Observant
- Safety Awareness
Timeline
Cinema Employee
West Boylston Cinema
08.2023 - 03.2024
Front Desk Employee
Ciccone Family Fitness Center
06.2021 - 11.2022
High School Diploma -
Clinton High School
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