Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Bowling

Ada,MI

Summary

I am a determined, student-athlete seeking a role where I can utilize my customer service skills to optimize sales. I am driven, coachable and eager to develop my skill set.

Overview

2
2
years of professional experience

Work History

Server

Frution
Ada , MI
10.2023 - Current
  • Improve customer experience by warmly greeting and engaging with customers, enhancing their visit for a more enjoyable time, ultimately encouraging repeat business.
  • Create delicious smoothie drinks according to customer requests.
  • Follow sanitization protocol for clean work station
  • Restock inventory according to business instructions.

Office Assistant Intern

Robinson Dental
Cascade, MI
05.2023 - 08.2024
  • Interacted professionally and courteously with the office staff comprised of the Owners, dentists, dental hygienists, dental assistants, dental lab employees, and office assistants.
  • Answered the main telephone line professionally and politely; directed the calls accordingly.
  • Lead new customers on tours of the entire dental facility, explaining each area and answering any questions prior to their first dental procedure.
  • Processed customer dental insurance claims, utilizing in-house software.
  • Created “welcome gift” packages for all new customers.

Server

Euro Bistro
Cascade , MI
06.2022 - 10.2022
  • Informed customers about specials, upselling additional food and drink items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Education

Some College (No Degree) - Business/minor in Computer Science

Aquinas College
Grand Rapids, MI
05-2026

High School Diploma -

Forest Hills Central
Grand Rapids, MI
05-2022

Skills

  • Team Player (Aquinas College Athlete)
  • Energetic
  • Resilient
  • Responsible
  • Cleaning and Sanitizing
  • Honest and Dependable
  • Creative Thinking
  • Organized
  • Communication
  • Coachable

References

  • Beth Robinson (616) 550-9721
  • James Decosemo (989) 948-1909
  • Brooke Gilbert (616) 558-5358

Timeline

Server

Frution
10.2023 - Current

Office Assistant Intern

Robinson Dental
05.2023 - 08.2024

Server

Euro Bistro
06.2022 - 10.2022

Some College (No Degree) - Business/minor in Computer Science

Aquinas College

High School Diploma -

Forest Hills Central

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Olivia Bowling