Overview
Work History
Education
Clubs and Extracurricular
Timeline
Generic

Olivia Brown

Indianapolis,Indiana

Overview

6
6
years of professional experience

Work History

Credentials Representative

Indiana
Indianapolis, IN
01.2024 - Current
  • Greeted customers and responded to inquiries in a timely manner.
  • Provided customer service by answering product and service related questions.
  • Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
  • Provided support in responding to inquiries from external parties regarding credentialing information.

Cashier

Nats Outdoor Sports
Bowling Green, KY
08.2023 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Developed strategic plans for launching new products or services into the market.
  • Collaborated with cross-functional teams to achieve project objectives.

Retail Associate

Ward Cove Dock Group
Ketchikan, AK
05.2023 - 08.2023
  • Arranged attractive displays of merchandise based on current sales promotions.
  • Engaged with customers to determine appropriate items to fit needs.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Organized backroom storage areas for efficient access to merchandise.
  • Had face to face connections with the customer base of over 400,000 during the time I was there

Hostess

Longhorn Steakhouse
Bowling Green, KY
11.2022 - 05.2023
  • Answered phones promptly to record and confirm reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.

Retail Sales Associate

Monument Lake Resort
Weston, CO
05.2022 - 08.2022
  • Helped customers by answering questions and locating merchandise.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Communicated with vessel captains regarding delivery times and arrival dates.
  • Provided assistance to personnel working around the dock area.
  • Stowed away containers and materials safely onboard vessels.
  • Monitored weather conditions to determine when it was safe to load or unload cargo.

Cashier

Panera Bread
Germantown, TN
05.2020 - 08.2021
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Worked Summer of 2020 and during school breaks, through summer of 2021.

Intern

Eye Specialty Group
Collierville, TN
05.2018 - 08.2019
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Conducted office inventory checks and requested restock of supplies.
  • Worked Summer of 2018 and during school breaks, through Summer 2019

Education

Bachelor of Science - Parks, Recreation, and Leisure Services

Western Kentucky University
Bowling Green, KY
05.2024

Clubs and Extracurricular

  • Chi Omega Fraternity
  • Recreation Club

I've traveled to:

Italy, Greece, France, Spain, England, The Netherlands, Belgium, Switzerland, Germany, Costa Rica, Bermuda, U.S. Virgin Islands, Dominican Republic, Bahamas

Timeline

Credentials Representative

Indiana
01.2024 - Current

Cashier

Nats Outdoor Sports
08.2023 - Current

Retail Associate

Ward Cove Dock Group
05.2023 - 08.2023

Hostess

Longhorn Steakhouse
11.2022 - 05.2023

Retail Sales Associate

Monument Lake Resort
05.2022 - 08.2022

Cashier

Panera Bread
05.2020 - 08.2021

Intern

Eye Specialty Group
05.2018 - 08.2019

Bachelor of Science - Parks, Recreation, and Leisure Services

Western Kentucky University

Similar Profiles

CREATE PROFILE
Olivia Brown